medical and health insurance workshop - The Malaysian Insurance

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About The Programme Following the successful of 2015 MII International Study Tour Programme, this year The Malaysian Insurance Institute (MII) will be organizing MII Specialty Courses that will provide an opportunity for participants to interact and join exciting learning exposure with people from diverse cultural backgrounds and business education experience discovery in Malaysia. The objectives of this programme are to help participants to: • enhance knowledge and skills of practitioners on specific subject matter • develop business relationships and enhance their networking contacts with our local industry experts • be in touch with local insurance associations and get an insider’s perspective • deepen their international experience and develop a more global outlook • discover cultural richness and the cosmopolitan make-up of Malaysia • experience MII and be part of its learning community Choosing the 2016 MII Specialty Courses will be a great way to bring real education to life, to acquire international experience for today’s global market and to discover Malaysia! Programme List Date

Programme

Venue

1 – 3 August

Statistics in Insurance & Takaful

Kuala Lumpur

4 – 6 August

Shariah Audit and Risk in Islamic Financial Institutions

Kuala Lumpur

16 – 18 August

Trade Credit, Political Risks and Surety Insurance

Kuala Lumpur

24 – 26 August

Medical and Health Insurance Workshop

Kuala Lumpur

General Insurance and Takaful

Kuala Lumpur

In addition: As part of the course 22 – 26 August

About MII Welcome to The Malaysian Insurance Institute (MII) Founded in 1968 as a non-profit organization, MII is the leading insurance education and training institution, providing internationally recognized qualifications in insurance, risk management and financial planning. It is highly respected as a regional centre that offers an extensive range of quality education and training programmes for professionals in the insurance and financial services industries.

EDUCATIONAL SERVICE PROVIDER OF THE YEAR 2012

PROFESSIONAL SERVICE PROVIDER OF THE YEAR 2007

The requirement towards greater risk mitigation and customer protection created a much greater emphasis on the role of actuaries in the insurance industry. The industry requires people who understand the business of insurance and are capable of analyzing data and to apply various actuarial models to support the actuary in deciding on strong and clear business recommendations for the organization, including, pricing and reserving. During the course, participants will be introduced to the application of the basic and advanced statistical concepts and techniques in obtaining information for an insurer’s management to make business decisions.

One of the most important requirements for Islamic financial institutions (IFIs) is to carry out their activities in accordance with the principles of Shariah. A sound Shariah audit system must be in place to forensically examine the institution’s performance on a regular basis and identify incidences of incorrect or incomplete transactional flows, with the aim of rectifying and improving performance in a continuous and sustainable manner. Risk elements need to be identified in order to ensure Shariah compliance in all aspects of transactions. The course is exclusively designed to provide comprehensive and practical knowledge on Shariah compliance review, audit and governance for Islamic financial Institution. Participants will be able to define and explain the shariah audit and its objectives. They will also learn the concept of shariah non-compliance risk. Participants will discover the scope of work in performing shariah audit and be able to analyze reports and eventually ready to evaluate case studies.

In the years since the global financial crisis, emerging market volatility has continued to grow. Today, business is facing increasing threats from political and credit risks as insolvency, political violence and terrorist threats continue to be the harsh realities of doing business globally. Given this unprecedented level of risks, the trade credit & political risk industry is faced with a very challenging dynamic environment and needs to redefine itself to stay sharp and significant. This course is specially designed to provide an understanding of the risks and exposures facing the trade credit & political risk industry as well as the challenges of underwriting and selling the trade credit/political risk/surety insurance.

The healthcare industry continues to deal with fast moving challenges. The industry is promising with economic growth driving demand in Asia and high out-of-pocket expenditures further fuelling Southeast’s appetite for private health insurance. But key challenges remain, including educating the customers, balancing product affordability and coverage and coping with ballooning medical costs. The workshop aims at providing participants with comprehensive understanding and to appreciate the importance of medical and health insurance standard policy coverage. The focus is on building a sound technical foundation on underwriting, risk assessment, claims handling, using real-life examples to facilitate in-depth group discussions and reinforced learning.

In a rapidly changing financial landscape, the companies are focusing their efforts on improving performance, increased productivity, superior retention and greater engagement amongst their employees. Creating a greater emphasis to maintain the high standards of competency is expected of every insurance practitioner. The comprehensive course is designed to provide participants with the knowledge and understanding of General Insurance & Takaful. It also features extensive learning and interactivity to give participants a chance to apply the skills and knowledge gained to their daily work. In addition to the knowledge gained, participants will benefit through the active exchange of information and discussions of practical issues.

Target Audience: • Underwriters • Claims assessors • Brokers / Marketers • Reinsurance executive/managers • Corporate planning executives/managers • Finance executives/managers • Risk management executives/managers • Internal auditors • Anyone who requires a better understanding of basic statistical applications in the management of insurance or takaful businesses

Key Learning Outcome By attending this training, the participant should be able: • apply simple statistical concepts in tackling business problems • experiment with more advanced statistical concepts in tackling insurance business problems including elementary rate making and • compute claims reserving

PROGRAMME CONTENTS Foundation Statistics for Insurance • Distinguish between different types of data (continuous vs. discrete, quantitative vs qualitative data) • Describing data with graphs and statistics (mean, mode, median, variance, skewness,etc) • Making inferences from sample data • Understanding the concept of sampling and nonsampling error

Applied Statistics for Insurance • Appreciating the concept of the Random Variable • Statistical Inference using estimation (e.g. point vs. • interval estimators, etc) • Building and applying multiple regression models • Statistical Distributions used in Insurance Business • (Poisson, Gamma, Pareto, etc) • Fitting Statistical Distributions to the Insurance Data • Appreciating the concept of risk exposure • Estimating the insurance risk premium • Estimating provisions for claims outstanding • Elementary Risk Theory and its applications

PROGRAMME ITINERARY Date

Time

Activities

9.00 am - 9.30 am

Registration and Breakfast

9.30 am - 10.00 am

Briefing Session by; • The Malaysian Insurance Institute (MII)

10.00 am - 5.00 pm

Session 1

8.00 pm – 10.00 pm

Networking Dinner

Kuala Lumpur

Day 2 | 2.8.2016 (Tuesday)

9.00 am - 5.00 pm

Session 2

MII City Centre

Day 3 | 3.8.2016 (Wednesday)

9.00 am to 5.00 pm

Session 3

MII City Centre

Day 1 | 1.8.2016 (Monday)

Venue

MII City Centre

TRAINER PROFILE JEFFEREY ZAIN FSA/FASM/MBA/CFP He has been actively involved as an actuarial practitioner in the Insurance/Takaful Industry for more than twenty five years. He started his career as a desk officer with Bank Negara Malaysia before joining as an Actuarial Manager at a leading composite in¬surer. He subsequently served as an Investment Research Manager at that company before rising to Assistant General Manager heading the Actuarial Division. Besides being more recently been involved in Financial Planning and running his own actuarial consultancy practice, he has served as the Chairman of the Takaful Sub Committee of the Actuarial Society of Malaysia (ASM). In his capacity as consulting actuary, he has most recently held the Appointed Actuary role at a leading Takaful Operator in Malaysia. He is a Fellow member of the Society of Actuaries, USA (FSA) and a Fellow member of the Actuarial Society of Malaysia (FASM). He is also a Certified Financial Planner (CFP).

Target Audience • Shariah Auditors • Conventional Auditors • Shariah Compliances Executives/Managers • Risk Management Executives/Manages

Key Learning Outcome By attending this training, the participant should be able to: • define shariah audit and concept of shariah non - compliance risk • understand the objective and framework of shariah audit and risk • evaluate the role of the shariah auditor • explain the impact of the shariah audit and Shariah non compliance risk

PROGRAMME CONTENTS Shariah Audit in Islamic Financial Institutions

Shariah Non-Compliance Risk Management

• Shariah audit in the context of Shariah non-complance

• The fundamental concepts of Shariah non-



• Islamic tools and instruments for identifying

• • • • • • • •

risk Shariah compliance required in products and instruments in Islamic finance Code of ethics in Shariah audit Governance, Shariah audit & line of reporting according to Shariah Governance Framework Framework of Shariah audit Shariah audit planning Evidence gathering technique Shariah audit plan & process The impact of the Shariah audit Case study in Shariah audit

compliance risk

incongruence in Shariah compliance

• The major risk elements for Shariah non-compliance risk in Islamic finance.

• Parameters for identifying Shariah non-compliant risk of Islamic financial institutions’ products

• The lines of defences in Shariah non-compliance risk in Islamic finance

• Criteria to be understood in non Shariah compliance risk in financial contracts

• The impact of Shariah non-compliance risk on the IFI • Case study Shariah non-compliance Risk management case study in Islamic finance

PROGRAMME ITINERARY Date

Time

Activities

9.00 am - 9.30 am

Registration

9.30 am - 10.00 am

Briefing Session by; • The Malaysian Insurance Institute (MII)

10.30 am - 5.00 pm

Session 1

8.00 pm - 10.00 pm

Networking Dinner

Kuala Lumpur

9.00 am - 5.00 pm

Session 2

MII City Centre

Day 3 | 6.8.2016 (Saturday)  9.00 am - 5.00 pm

Session 3

MII City Centre

Day 1 | 4.8.2016(Thursday)

Day 2 | 5.8.2016 (Friday) 

Venue

MII City Centre

TRAINER PROFILE ASSOCIATE PROFESSOR DR. AHCENE LAHSANA PhD, CIFP, ACIP, RFP, Shariah RFP, Shariah Advisor, Deputy Director, Center of Research & Publication (INCEIF) Associate Professor Dr. Ahcene Lahsasna (PhD, CIFP, ACIP, RFP, Sharī`ah RFP, Sharī`ah Advisor) is currently a lecturer at the International Centre for Education in Islamic Finance (INCEIF) Malaysia, known as the Global University of Islamic Finance. He is also the Deputy Director of center of research and publication and former the Graduate Studies academic advisor at the same university. He received his bachelor’s degrees in Islamic law and Islamic jurisprudence from Algeria, and his Master’s and PhD degrees in Islamic law and Islamic jurisprudence from IIUM (Malaysia). Dr. Lahsasna is also a member of the ACIFP, Association of Islamic Finance Professionals, and National Council of Malaysian Financial Planning. Currently, he is a registered Sharī`ah advisor at Bank Negara Malaysia and Securities Commission Malaysia; serves as Sharī`ah board member of Maybank Islamic, Etiqa Takaful in Malaysia, and RGA Re-Takaful based in Labuan; is on the Sharī`ah Advisory Council of MFPC; and is chairman of Takaful and Sharī`ah RFP at MFPC, Malaysia. Dr. Lahsasna has been appointed by the Finance Agency Accreditation as FAP (FAA Accreditation Panel).

Target Audience Key Learning Outcome • Personnel from Insurance industries as well as Banking & Upon completion of this workshop, participants will be able to: Finance sector • explain the key aspects of trade credit/political risk/surety • Personnel from Credit Association insurance clauses and wordings • Accountants • outline the major coverage issues facing trade credit/ political risk/surety insurers including gradually developing new and emerging risks • outline best practices for the handling of trade credit/political risk/surety claims • identify the challenges of underwriting and selling the trade credit/political risk/surety insurance PROGRAMME CONTENTS

• Policy analysis »» Deconstructing the Wording »» highlighting the key coverage issues and the challenges with some clauses and wordings

• Understanding the rationale of underwriting the policy and new challenges facing the underwriters

• Claim trends and claim study • Legal Trends

PROGRAMME ITINERARY Date

Time

Activities

Venue

9.00 am - 9.30 pm

Registration and Breakfast

MII City Centre

9.30 am – 10.00 am

Briefing Session by The Malaysian Insurance Institute

10.00 am - 5.00 pm

Session 1

8.00 pm - 10.00 pm

Networking Dinner

Kuala Lumpur

Day 2 | 17.8.2016 (Wednesday) 9.00 am - 5.00 pm

Session 2

MII City Centre

Day 3 | 18.8.2016 (Thursday)

Session 3

MII City Centre

Day 1 | 16.8.2016 (Tuesday)

9.00 am - 5.00 pm

TRAINERS PROFILE GERARD ROY SHARMA LLB (Hons)(London), CLP

G Roy S Sharma is the Principal Officer and Managing Director of an international reinsurance company based in Kuala Lumpur office. Other than being the country manager for Malaysia he is also responsible for developing and assisting their clients in Asia in certain specialized areas of insurance. His specialized areas include among others Political, Project & Credit Risk Insurance, Professional Indemnity, Management Liability Insurance, Financial Lines Insurance, Casualty Insurance, Extended Warranty Insurance and Affinity & Niche Solutions He read law in the City of London and was called to the Malaysian Bar as an Advocate & Solicitor. He started his career in the insurance industry in 1994 as an Insurance Broker and HOD for two departments namely Professional Services Division and M&A and Professional Risks. In April 2006 Roy then joined Arthur J Gallagher Asia (L) Bhd that were rebranded Asia Reinsurance Brokers (Labuan) Ltd in 2008 as Director. Roy is a current Council Member of the Labuan International Insurance Association.

Target Audience Key Learning Outcome • underwriters / claims assessors Upon completion, participants will be able to: • customer service personnel • understand the principle of medical insurance • internal auditors / reinsurance executive • understand standard policy coverage. • broker / marketers • distinguish underwriting consideration between • human resources executives/ manager individual and group insurance • anyone who requires a better understanding of medical & health • identify role of underwriting and claim management insurance principles, contract wordings and medical terminology • understand standard policy exclusion • understand the role of third party administrator PROGRAMME CONTENTS

• Overview of MHI business in Malaysia »» Regulatory framework »» History and development »» Health statistics • Principles of medical insurance • Scope of health plans marketed ( the Malaysian experience)

• Understanding standard policy coverage and salient definitions( the Malaysian experience)

• Underwriting consideration in individual and group insurance

• Case study of underwriting of individual •

applications Challenges in health insurance »» Healthcare financing trend

• Role of underwriting & claim management in meeting the challenges

• Understanding standard policy exclusion ( the Malaysian experience)

• Claim fraud indicators • Case study of claim assessment • The Managed care environment ( Malaysian experience) »» the development »» regulatory control • Renewal options for groups and individual • Stakeholder and administration of the hospital & surgical insurance policies

• Claims costs control techniques • Case study of proposal of plan for group applications

PROGRAMME ITINERARY Date

Time

Activities

Venue

9.00 am - 9.30 pm

Registration and Breakfast

MII City Centre

9.30 am – 10.00 am

Briefing Session by The Malaysian Insurance Institute

10.00 am - 5.00 pm

Session 1

8.00 pm - 10.00 pm

Networking Dinner

Kuala Lumpur

Day 2 | 25.8.2016 (Thursday)

9.00 am - 5.00 pm

Session 2

MII City Centre

Day 3 | 26.8.2016 (Friday)

9.00 am - 5.00 pm

Session 3

MII City Centre

Day 1 | 24.8.2016 (Wednesday)

TRAINERS PROFILE CHRISTINE TEH CHOOI HOON HIA, MHP, ACIS, MBA Christine Teh has a Master in Business Administration(MBA) from Australia. She is a certified trainer for the Malaysian Institute of Insurance (MII) in respect of Medical and Health Insurance courses. An author of MII’s text book on Principles and Practice of Private Medical Insurance. She has been a Deputy Convenor in the Miscellaneous Sub Committee (MHI) committee of PIAM that addresses insurance issues such as health, bond and marine. She has been the Chairman of the Joint Technical Committee of General Insurance Association of Malaysia (PIAM), Life Insurance Association of Malaysia (LIAM) and National insurance Association of Malaysia (NIAM) and Malaysia Takaful Association (MTA) on Medical and Health Insurance from 2007 to 2008 and currently 2014 to 2015. This committee spearhead industry issue in respect of medical and health with other related healthcare providers as well as addresses any changes required for the industry by the regulators. Christine is appointed by the Ministry of Health as a member of the National Committee of Managed Care from 1st February 2014 to 31st January 2016.

Target Audience • Executive, Manager, Junior Regulators or anybody require an understanding or practical knowledge of the General Insurance and Takaful in a single programme. The valuable experience to learn from the expert of the subject.

Key Learning Outcome Upon completion, participants will be able to: • understand the underwriting considerations • utilise methods of premium rating • enhance confidence and competency level and able to perform and deliver duties effectively

PROGRAMME CONTENTS 1. Fire Insurance 4. • Overview of the market on Fire Insurance • Scope of cover, exclusions and conditions of a standard policy • Available perils extensions • Commonly used clauses, warranties and endorsements • Types of property to be insured • Methods of arranging the cover 2. Business Interruption Insurance • Overview of the market on Business Interruption Insurance • Why the need for business Interruption Insurance? • Identify what is covered by Business Interruption policy • Extension of Cover • Understanding commonly used terms: • Calculating and Projecting amount to be insured • Determined the Maximum Indemnity period and the factors that need to be considered 5. 3. Engineering Insurance • Overview of the market on Engineering Insurance • Contract works policy wording & different between CAR & EAR • Underwriting contact works • Machinery Insurance Including Boiler & MBLOP • Civil Engineering Completed Risk • EEI, Storage Tank, Deterioration of stocks • PML Assessment and Risk Survey & Loss Control at contract site 6. • Portfolio Underwriting and Rating structure

 Miscellanous Accident Insurance

• Overview of the market on Miscellaneous Accident

Insurance: - Burglary Insurance - Money Insurance - Fidelity Guarantee Insurance - Plate Glass Insurance - All Risks Insurance - Personal Accident Insurance - Travel Insurance - Golfers Insurance • Scope of coverage, exclusions, conditions and extensions • Commonly used clauses and warranties • Risk assessment, management and control • Underwriting and Rating Marine Cargo Insurance

• Basic Principles relating to marine cargo insurance • Introduction to various types of marine cargo policies

• Introduction to revised Institute Cargo Clauses A,B &C

• Introduction to basic cargo risk assessment »» How to interpret information and underwriting the risk

Takaful

• Overview of the market on Takaful • Regulatory framework and industry standards applicable to Takaful

• Operating Takaful on commercial basis in line with sharia principles

• Various Takaful operational models PROGRAMME ITINERARY Date

Time

Activities

Venue

9.00 am - 9.30 am

Registration and Breakfast

MII City Centre

9.30 am - 10.00 am

Briefing Session by The Malaysian Insurance Institute

10.00 am - 5.00 pm

Session 1

8.00 pm - 10.00 pm

Networking Dinner

Kuala Lumpur

Day 2 | 23.8.2016 (Tuesday)

9.00 am - 5.00 pm

Session 2

MII City Centre

Day 3 | 24.8.2016 (Wednesday)

9.00 am - 5.00 pm

Session 3

MII City Centre

Day 4 | 25.8.2016 (Thursday)

9.00 am - 5.00 pm

Session 4

MII City Centre

Day 5 | 26.8.2016 (Friday)

9.00 am - 5.00 pm

Session 5

MII City Centre

Day 1 | 22.8.2016 (Monday)

TRAINERS PROFILE KWONG CHEE KUENG MBA, FCII, Chartered Insurer Kwong begins his career in insurance in 1995 after graduated from Universiti Utara Malaysia with Bachelor of Business Administration (majoring in finance). He possesses a Master of Business Administration (MBA) from Universiti Putra Malaysia and University of Aix-Marseille, France and presently a fellow member of the Chartered Insurance Institute (UK). He has more than 15 years experience in managing insurance requirements for corporate clients and underwriting of various insurance portfolio. He coaches, provides training, delivers talk and advice related to insurance technical matter particularly on property, business interruption and engineering insurance to corporate clients, brokers, agents as well marketing personnel. He is presently the head of operations for Kuala Lumpur branch of a leading insurance company in Malaysia. He is presently oversees the underwriting, claim, account and credit control function of the branch.

PETER YONG WENG SING

ACII, AMII, Dip. Eng (Automotive), Chartered Insurer

He obtained his Diploma in Automotive Engineering from Tuanku Abdul Rahman College in 1979 and passed the Council of Engineering Institute Part I. He is a qualified insurance professional and accredited a Chartered Insurance status. He has more than 30 years of working experience in the Insurance industry in all major aspects of underwriting, claims, reinsurance, risk surveys, technical audit and business development. His specialization areas are in property and engineering insurance. He has recently retired from his last position as AGM of Marketing and Business Development in a leading foreign insurance company and currently, been re-employed as the Head of Technical Support.

AUDREY TOH OY CHEE MBA, CIM(UK) Mrs Toh has more than 30 years of experience in the insurance industry. Her area of specialization includes Fire Insurance, Miscellaneous Classes Insurance and Marine Insurance. She has also conducted various in-house non-motor insurance training for branch staff and corporate client. ASHOK KUMAR SHARMA , AAII Ashok Kumar is an Associate of Australian Insurance Institute. He has more than 40 years of experience in handling all classes of general insurance lines. His niche area is marine insurance for which he regularly provides training to MII participants. He currently holds a position as General Manager of a leading reinsurance broking company. WAN MOHD FADZLULLAH BIN WAN ABDULLAH He graduated from Universiti Sains Malaysia with Bachelor Of Science (Honors) Majoring in Computer Science and commissioned as 2nd Lieutenant of the Army Reserve Unit (ROTU) in 1985 and 1984 respectively. He pursued his studies with International Centre for Education in Islamic Finance (INCEIF) and Islamic Banking and Finance Institute Malaysia (IBFIM) and graduated with Chartered Islamic Finance Professional (CIFP) and Islamic Financial Planner (IFP) in 2009 and 2012 respectively. He started his career with Universal Life and General Insurance Sdn Bhd (Changed name to AETNA, ING and Now AIA) and spent 15 years with the company holding various management positions for both Life and General Insurance business. He left AETNA in 2000 as Vice President of Bumi Marketing Division and Regional Vice President of Life Division to join Amal Assurance Berhad (Changed name to CIMB Aviva and now Sun Life) as Assistant General Manager responsible for business development for two Years. He joined Takaful Ikhlas Sdn Bhd as General Manager, Business Operations and was part of the team to set-up the company. He spent 11 years with Takaful Ikhlas and left in 2013 as Executive Vice President. He joined Hong Leong MSIG Takaful Bhd (HLM Takaful) as Chief Executive Officer on 1/7/2013 and was with the company until June 2016.

PROGRAMME

1. 2. 3. 4.

Statistic In Insurance & Takaful (1 - 3 August 2016) Shariah Audit In Islamic Financial Institutions (4 - 6 August 2016) Trade Credit, Political Risks and Surety Insurance (16 - 18 August 2016) Medical And Health Insurance Workshop (24 - 26 August 2016) Fee Details

1 Pax

2 Pax

3 Pax and above

Early Bird Special (till 15 July 2016)

RM1800

RM1700

RM1600

16 July 2016 - 31 July 2016

RM1900

RM1800

RM1700

1 August 2016 - 26 August 2016

RM2000

RM1900

RM1800

Remarks: Fees inclusive training materials, 2 tea-breaks & lunch and networking dinner

PROGRAMME

5. General Insurance And Takaful (22 - 26 August 2016) Fee Details

1 Pax

2 Pax

3 Pax and above

Early Bird Special (till 15 July 2016)

RM3600

RM3500

RM3400

16 July 2016 - 31 July 2016

RM3700

RM3600

RM3500

1 August 2016 - 26 August 2016

RM3800

RM3700

RM3600

Remarks: Fees inclusive training materials, 2 tea-breaks & lunch and networking dinner

For more information and to register, please visit us online www.insurance.com.my or contact: Malina (ext. 152 / [email protected]), Syazwani (ext. 218 / [email protected])

2016 MII SPECIALTY COURSES

Please tick (√)

Date

Closing Date For Registration

Programme

1 – 3 Aug 2016

Statistics in Insurance & Takaful

15 July 2016

4 – 6 Aug 2016

Shariah Audit and Risk in Islamic Financial Institutions

15 July 2016

16 – 18 Aug 2016

Trade Credit, Political Risks and Surety Insurance

15 July 2016

22 – 26 Aug 2016

General Insurance and Takaful

15 July 2016

24 – 26 Aug 2016

Medical and Health Insurance Workshop

24 July 2016

PAYMENT OPTIONS (Please tick (√) method of payment)

Telegraphic Transfer in USD to MII account : 6-14165-00000321 Swift Code: RHBBMYKLXXX RHB Bank Bhd, Lot No G-01, Ground Floor, Bangsar Shopping Centre Office Tower Jalan Maarof, Bangsar, 59100 Kuala Lumpur, Malaysia. Please charge USD _______________________to my credit card.

VISA

MASTER



Card number :

CVV



Expiry date : ____________________________

Cardholder’s signature : ____________________________

Note : 1. Payment to be made payable to “The Malaysian Insurance Institute” 2. Participants will not be registered for the programme until payment is received. 3. We wish to inform that MII does not accept personal cheques. REGISTRATION FORM Name

IC No. (New)/Passport No

Designation

Email

1. 2. 3. 4. 5. Contact Person : Tel No : Company Name : Company Stamp & Address :

REGISTRATION POLICY • Completed registration form with payment is to be submitted to MII at least 5 working days before the course date. • Reservation can be made by email or fax. MII practices a non credit policy. As such, all companies and individuals are required to make payments before the commencement of the course, however confirmation for places are subject to availability • MII reserves the right to reschedule, to change the trainer, to modify the course content or to cancel the course due to unforeseen circumstances without prior notice. • Contact person or participants will be notified through emails, faxes or phone calls on the status of the course.

CANCELLATION POLICY • • • •

All cancellations & refunds requisition must be in writing/fax and must be received by the Institute before the closing date. Request for refunds carry a USD 300 of administrative charges. Cancellation after the closing date will not be eligible for any refunds. However, a substitute participant(s) is/are welcomed. If, for any reason, the programme is cancelled, The Malaysian Insurance Institute will refund the registration fee. However, the Institute will not be responsible for any travels, hotel accommodations or other costs incurred.

DECLARATION Important Notice In regards to Personal Data Protection Act 2010 (“the Act”), please note that your personal data is used, stored, disclosed and processed by MII solely for the Purpose of registration of the training courses and/or in connection to other MII products or services. Your personal information may also be disclosed or transferred to relevant third party i.e to the industry related associations, industry related companies, government agencies and any of their respective agents. Any inquiries or complaints with respect to your personal information may also be channeled to MII by submitting such request to MII via post, email ([email protected]) or facsimile (+603-2093 9287). ............................ Applicant’s declaration I am deemed to have consented to MII to use, store, disclose and process my personal data for the Purpose mentioned above and agree to comply with and be subject to the jurisdiction of all rules and regulation of MII concerning the training courses. Applicant / Authorise Signature :_________________ Date : ____________________

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medical and health insurance workshop - The Malaysian Insurance

About The Programme Following the successful of 2015 MII International Study Tour Programme, this year The Malaysian Insurance Institute (MII) will b...

1MB Sizes 8 Downloads 13 Views

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