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CHILD CARE PROVIDER HANDBOOK A PROVIDERS MANUAL FOR THE CHILD CARE SUBSIDY PROGRAM (FOR OCFS REGULATED PROVIDERS)

Child Care Council of Westchester, Inc. 313 Central Park Avenue Scarsdale, NY 10583 914-761-3456 www.ChildCareWestchester.org

© 2011 Child Care Council Westchester, Inc.

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TABLE OF CONTENTS Page # 4

1.

WHAT IS SUBSIDY?

2.

TYPES OF SUBSIDY

3.

INFORMATION TO HELP THE PROVIDER HELP PARENTS o How Does A Family Apply For Child Care Subsidy? o What Happens Once the Application is Submitted?

4.

WHO IS ELIGIBLE TO APPLY FOR CHILD CARE SUBSIDY? o Programmatic Eligibility o How do you determine family size? / Who is part of the family services unit? o Financial Eligibility

5.

DOES THE FAMILY HAVE TO PAY ANYTHING TOWARD THEIR CHILD CARE? o Family Share Fee

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6.

Authorization Process For Child Care Subsidy o How long does the initial process take? o When does payment begin? o How long is the child care authorized for? o If the family does not agree with the determination what can they do?

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7.

What Is A Title XX Provider? / WHO CAN BECOME A TITLE XX PROVIDER?

14

8.

WHAT IS TRANSITIONAL CHILD CARE?

9.

TEMPORARY ASSISTANCE TO NEEDY FAMILIES (TANF)

16

10.

WHO TO CONTACT FOR TEMPORARY ASSISTANCE CASES

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11.

CHILD CARE MARKET RATES (the maximum amount that can be paid to a provider)

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12.

HOW AND WHEN DOES THE PROVIDER GET PAID?

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13.

HOW DOES CHILD CARE SUBSIDY KNOW WHAT TO PAY THE PROVIDER? /The Provider Form

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4 5

7

15

2

14.

THE PROVIDER FORM OTHER REASONS THE PROVIDER WOULD NEED TO COMPLETE A PROVIDER FORM

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15.

THE ATTENDANCE SHEET

27

16.

THE ROSTER

33

17.

HOW TO PRO-RATE PAYMENT

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18.

PROVIDER RESPONSIBILITIES

43

19.

How Does The Provider Know If The Case Has Been Authorized?

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20.

Authorization For Child Care Subsidy Cases

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21.

AUTHORIZATION FOR TEMPORARY ASSISTANCE CHILD CARE CASES:

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22.

WHO TO CONTACT AT CHILD CARE SUBSIDY

23.

Addendums: Addendum #1: Addendum #2:

Private Pay Letter Approval of Your Application For Child Care Benefits OCFS-LDSS-4779 Addendum #3: Denial of Your Application For Child Care Benefits OCFS-LDSS-4780 Addendum #4: Notice of Intent to Change Child Care Benefits OCFS-LDSS-4781 Addendum #5: Notice of Intent to Discontinue Child Care Benefits OCFS-LDSS-4782 Addendum #6: Letter of Approval from the District Office Addendum #7: Letter of Discontinuances from the District Office Addendum #8: Council’s Permission of Release Form Addendum #9: Permission of Release of Information Form Addendum #10: Council’s Subsidy Support Services Flyer

48 50 51 53 55 57 59 60 61 62 63

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WHAT IS SUBSIDY? The child care subsidy program provides financial assistance to eligible low income families to help meet their child care needs. The child care subsidy program is administered through the Westchester County Department of Social Services.

TYPES OF SUBSIDY Child Care Subsidy Child care subsidy for parents/caretakers who are working and earning under 200% of the Federal Poverty Level or are students under 21 attending high school. Any income received by a student will also be considered when determining eligibility. Child care subsidy is available in exceptional situations to college students attending 2 and 4 year programs.

Child Care Title XX Subsidy Child care subsidy for parents/caretakers who are working or who are under 21 attending high school and earning above 200% of poverty the Federal Poverty Level but less than the following: under 275% for a family of two, under 255% for a family of 3 or under 225% of poverty level for a family of 4 or more.

TANF (Temporary Assistance to Needy Families) Child care subsidy for parents/caretakers who have an opened Temporary Assistance (TANF) case and the Department of Social Services has authorized child care for the parent to participate in an approved activity or work experience. These cases are managed from the District Offices, the TOP unit in Mount Vernon or the Homeless Unit in White Plains.

Transitional Child Care Child care subsidy for parents/caretakers whose TANF case has been closed due to increased income or child support and the parent/caretaker remains eligible for child care subsidy. These cases are transferred from the District Offices to the Child Care Subsidy Unit for an eligibility determination and for ongoing child care services.

Preventive/Protective Child care may be authorized for parents/caretakers who have an opened mandated preventive services case (MPS) or child protective services (CPS) case.

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INFORMATION TO HELP THE PROVIDER HELP PARENTS How Does A Family Apply For Child Care Subsidy? 

Obtain an application packet by contacting the Subsidy Coordinator at the Child Care Council of Westchester at 914-761-3456 extension 122 or by contacting the DSS Subsidy Unit at 914-9956521 or 914-995-6522.



Complete the application - LDSS 2921.



Provide the following required documentation (as listed on the Certification Requirements Checklist included with the application): 1. Identity of child – a copy of child’s birth certificate, passport, baptismal certificate, school records, adoption records, official hospital records or naturalization records. 2. Identity of parent – a copy of driver’s license, passport, etc. 3. Social Security Card (optional) – a copy of the parent’s/caretaker’s and children’s social security card, if they have one. 4. Proof of residency in Westchester County o Shelter Verification Form (DSS-3688) completed by landlord* OR o Two Non-Relative Shelter Verification Forms* if the family lives with a relative/non-relative who is the primary tenant or the family owns their home and has no landlord. 5. Work Schedule* – completed and signed by parent’s/caretaker’s employer. If there are two parents/caretakers in the family a work schedule for each parent/caretaker must be submitted. 6. Family household income o Copies of last four pay stubs (two if paid bi-weekly) or income verification for the pay period on company letterhead if a family does not have pay stubs. o Copy of child support agreement if there is one or if parent/caretaker receives child support without a support agreement a letter from the absent parent stating how much child support he/she gives.

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o Copy of any other documentation of income received. 7. School verification* – to be completed by the public/private school if child is above six years old. 8. Provider form* – see page 21 for instructions on how to complete. 9. Permission for release of information* – completed if the family wants to give permission for DSS to discuss their case with their provider. o The family does not have to submit the application in person; the application can be mailed directly to the DSS Subsidy Unit. No face-to-face interview is required. No face-to-face interview is required. * Form included in the application packet. Tip: Suggest to the family that they keep copies of all paperwork submitted.

Tip: Families can receive assistance in completing the child care subsidy application through the Council’s Subsidy Support Services. Offer the service to families. 914-761-3456 ext 122. See flyer: Addendum #10 on page 63.

What Happens Once the Application is Submitted? 

The application is received by a ‘screener’ who determines that the application is complete; they do not look at the additional required documentation. If the application is complete, it is date stamped and the 30 day process for determining eligibility begins. If the application is not complete, the application and all documentation are returned to the family.



If the application is complete it is forwarded to a certification worker who examines all the supporting documentation. If any documentation is missing, a Documentation Request letter is mailed to the family. The family is required to supply the missing documentation within the 30 day time frame. If all documentation is not received by day 30, the application is denied and the family will have to reapply.

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WHO IS ELIGIBLE TO APPLY FOR CHILD CARE SUBSIDY? A family’s eligibility for a child care subsidy is based on the need for care, the family service unit size and household gross income. The household must be programmatically eligible and financially eligible and must also use an eligible provider.

I.

Programmatic Eligibility 

Parents/caretakers must be working at employment that enables them to achieve self-sufficiency. Self-sufficiency is determined as ‘employment that is paid at least at minimum wage standards’; in New York State the minimum wage is $7.25 per hour.



If the family includes both mother and father, both parents/ caretakers must be working; unless there is a verified disability that does not allow one of the parents/caretakers to care for the child(ren). Child care would be paid during the hours that both parents/caretakers are working.



Child care can be paid for full time, part time or part week as long as the child care is during the hours that the parents/caretakers work.



Children for whom subsidy is authorized must be in this country legally. Parents/caretakers do not have to be in this country legally.



Parents/caretakers who are obtaining a high school diploma and are under the age of 21 years old are also eligible for child care subsidy.



Parents/caretakers attending 2 and 4 year colleges are eligible only in exceptional situations; eligibility is limited to Temporary Assistance recipients whose course of study has been approved by the Department of Social Services as a mandatory part of the parent’s self sufficiency plan or to low income parents who are employed at least 30 hours per week and whose course of study has been approved by the Department of Social Services. A two or four year college degree program will be given favorable consideration when the Department of Social Services has concluded that acquiring the degree is an essential part of a plan that leads to independence and that eliminates the reliance on public programs.

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The family must live in Westchester County, N.Y. If a family lives in another county they have to apply for child care subsidy through that county. Families can use child care in any location that they choose but the application process must be handled by the county in which they live.

II. How do you determine family size? Who is part of the family services unit? 

Mother and children



Father and children



If an unmarried mother and father are living together and they have child(ren) in common, the mother and father and all of their children would be included in the family services unit



If the mother and father are married and live together, all of the children that live with them would be included in the family services unit.



If an unmarried mother and father live together with no child(ren) in common they would apply as two separate family units: mother and her children and father and his children



If a parent has a child and is living with his or her parents, the parent and child form the family unit. The child’s grandparents are not included. Only the parent’s income would be considered.



If an 18, 19 or 20 year old lives in the household he/she would be included in the family services unit only if it benefits the family: o If the 18, 19 or 20 year old is in school and not working including this child in the household benefits the family by making the family unit larger. o If the 18, 19 or 20 year old is employed and earning income, this income would count toward the entire family income. It may or may not benefit the family to include the child in the family services unit.



If a child is with a non-parent caretaker, only the child and the child’s income count in the Family Services Unit.

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III. Financial Eligibility New York State Income Standards based on 2009 New York State Income Standards (effective 6/1/11 – 5/31/2012) Family Size 1 (child only)

200% Income $21,780.00

Title XX Income* $29,948.00 (275%)

2

$29,420.00

$40,453.00 (275%)

3

$37,060.00

$47,252.00 (255%)

4

$44,700.00

$50,288.00 (225%)

5

$52,340.00

$58,883.00 (225%)

6

$59,980.00

$67,478.00 (225%)

* Effective April 1, 2010 there is a freeze on all new applications for Title XX child care services. New applications submitted that are in the Title XX income range will be notified that they are being denied subsidy due to lack of funding and that their names will be placed on a mailing list. If and when additional funding becomes available, these parents will be notified to submit a new application with updated information.

Tip: Income levels can change in June of every year. To view current income levels go to www.ChildCareWestchester.org, Help Paying for Child Care.

Low Income Subsidy - The total gross income received from all sources by the family service unit size (number of people in the family) must be under 200% of the poverty level to be eligible for low-income subsidy. Title XX Subsidy - The total gross income received from all sources by the family service unit size (number of people in the family) must be under 275%, 255% or 225% of the poverty level to be eligible Title XX subsidy. Title XX eligible families must use a Title XX provider. A Title XX provider is a child care provider that has a signed contract with the County of Westchester. Title XX providers must be licensed child care centers, licensed group family child care providers or registered school age child care programs.

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DOES THE FAMILY HAVE TO PAY ANYTHING TOWARD THEIR CHILD CARE? Family Share Fee Families receiving child care subsidy are required to pay a family share fee directly to the provider, which is deducted from the amount DSS pays the provider. The family share fee is based on income, it has no relation to how many days or hours the child is in the providers care. Even if a child is absent or the program is closed, the monthly family share fee remains the same. The family share fee may change during the authorization or recertification period if the family’s income increases or decreases. The provider and family will receive notification of any change in the family share fee. I.

How is the family share fee calculated? 

The family share fee is calculated based on the family’s total gross non-exempt income, minus the New York State 100% Income Standards (see below) multiplied by 15% divided by 52 weeks. The result is the weekly amount the parent/caretaker must pay to the provider.



Chart of New York State 100% Income Standards (effective 6/1/11) Family Size 1 (child only) 2 3 4 5 6

100% of Poverty Level $10,890.00 $14,710.00 $18,530.00 $22,350.00 $26,170.00 $29,990.00

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Example: Family of 4; family’s yearly income is

$38,500.00

Less 100% of poverty for a family of 4 -

$22,350.00

Difference is

$16,150.00

Yearly family share fee is 15% of this difference

$ 2,422.50

Divide by 52 weeks, weekly fee is

$

46.59

Weekly fee of $31.63 times 4.33

$

201.73

$201.72 is the monthly family share fee II.

The provider’s responsibility for collecting the family share fee The provider is required to collect the family share fee and provide a receipt of payment to the parent/caretaker. Families going through the recertification process must provide proof that they have paid the family share fee. Families that wish to change providers cannot do so without providing proof that their family share fee is up to date with the previous provider. Failure of a family to pay the family share fee or to cooperate with DSS to make an arrangement to pay all delinquent fees constitutes a basis to close the child care case.

V.

Do all families pay a family share fee? No, families receiving child care services as part of their Temporary Assistance (TANF) case, Preventive Services case (MPS) or Protective Services case (CPS) are not required to pay a family share fee. The Department of Social Services pays the full amount of authorized child care. Tip: Check your authorization letter to determine what the parent share fee is. Provide a receipt to each family when they pay their family share fee. The provider is required to collect this fee and cannot waive the family share fee under any circumstances.

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AUTHORIZATION PROCESS FOR CHILD CARE SUBSIDY I. How long does the initial process take? Once a family submits an application for child care subsidy the Child Care Subsidy Unit has up to 30 days to determine if the family is eligible or not eligible for child care subsidy. The Child Care Subsidy Unit has up to 15 days after this initial determination to notify the parent of their determination. The provider that the parent has chosen will also be notified of this determination. Incomplete applications will be returned to the parent/caretaker informing them of the section(s) that need to be completed. If there is missing documentation, a Documentation Request will be sent to the parent/caretaker. The parent/caretaker has up to 30 days from the date of receipt of a completed application to provide all necessary documentation for DSS to determine eligibility. If all documentation is not received in that time period, the application will be denied.

II. When does payment begin? Upon receipt of a completed application the Child Care Subsidy Unit date stamps the application. When the application is approved, child care subsidy payment is retroactive to the date that the application was date stamped, if care was provided on that date or later.

III. How long is the child care authorized for? Child care subsidy is usually authorized for a twelve month period. After six months DSS will send the parent/caretaker a form that must be completed. Information is requested regarding such things as family size, employment status, income, paid family share fee, etc. Failure to return the “Six Month Contact” form will result in the child care subsidy being discontinued. The family is required to recertify the entire case at the end of the twelve month period. DSS will send the parent/caretaker an application and the family must apply again by completing an application and providing all necessary documentation to determine eligibility.

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IV. If the family does not agree with the determination what can they do? The family always has the right to call for a case conference with their worker or the worker’s supervisor to resolve issues. The family can also request a Fair Hearing to dispute the decisions of DSS. A family may be able to obtain legal assistance from Legal Services of the Hudson Valley (telephone #1-877-574-8529). If the family requests a Fair Hearing they can ask for “aid to continue” and child care may continue to be paid until the Fair Hearing decision is reached. However, if the decision of the Fair Hearing is against the family they would have to pay back all monies paid for child care during the time they were deemed to be not eligible. Directions on how to request a Fair Hearing are located on the back of Authorization Notifications (Addendums #2, #3, #4, and #5 on pages 51 to 58).

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WHAT IS A TITLE XX PROVIDER? WHO CAN BECOME A TITLE XX PROVIDER? A Title XX provider is a provider who has signed a contract with the County of Westchester to provide child care services. Only licensed child care centers, licensed group family child care providers and registered school age child care programs are able to be Title XX providers. Each year (usually in summer time) the Department of Social Services issues a public notice of their intent to contract with child care providers in Westchester County. The Child Care Council of Westchester, Inc. sends a notice to all licensed child care centers, licensed group family child care providers and registered school age child care programs notifying them of the process to become a Title XX provider. The provider is asked to submit a letter of intent to enter into a contractual agreement with Westchester County. Westchester County then sends the provider the actual contract, which needs to be signed and returned with all required documentation. The contract takes effect the first day of January of the following year. There are approximately 233 child care programs (148 vendors) that are Title XX contracted providers for the year 2010. The benefits in becoming a Title XX provider are:    

The provider will be paid for the number of holidays and or other closings as stipulated by contract per year, per child The provider will be paid for up to 12 temporary absences per quarter, per child (up to 48 absences per year, per child) The provider will be able to accept Title XX parents, opening up a new source of children that can potentially enroll in the program. If a family already enrolled in the program, under Low Income Subsidy becomes a Title XX family, they will not have to change providers and can continue in the program.

To be eligible to become a Title XX provider, the provider must have Worker’s Compensation coverage and one million dollars of general liability insurance with an “A” rated insurance company. Tip: The Child Care Council of Westchester, Inc. can assist you in applying to be a Title XX provider, as well as provide you with a list of “A” rated insurance companies. Contact the subsidy coordinator at 914761-3456 ext. 122.

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WHAT IS TRANSITIONAL CHILD CARE? If a family had an opened TANF case that was closed due to an increase in income from employment, child support or the family voluntarily ended their assistance the family is entitled to Transitional Child Care benefits. Transitional Child Care guarantees the family that child care will continue to be paid for one year as long as the family meets the criteria listed below: 

Their TANF case was opened for a least 3 of the 6 months prior to case closing.



The family meets financial eligibility subsidy guidelines.



The case closed for a reason that meets a specific criteria.

The family does not have to complete a new application. The application and supporting documentation is electronically transferred to the Child Care Subsidy unit. The family will be required to pay a Family Share Fee. Child Care Subsidy may request additional documentation from the family once the electronic the transfer is received from the TANF worker.

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TEMPORARY ASSISTANCE TO NEEDY FAMILIES (TANF) TANF families are entitled to child care as part of their goal toward selfsufficiency

Child care can be paid for if the family is in an approved:        

Work activity Training activity Job Search On the job training Vocational training and education Community service Substance abuse program Domestic violence associated program

How is child care handled for TANF families? 

TANF families do not need to complete a separate application; child care financial assistance is part of the application the family completed when they applied for TANF.



TANF cases are handled out of the District Offices: o Mount Vernon Department of Social Services 100 East First Street Mount Vernon, New York 10550 914-813-6000 o Peekskill Department of Social Services 750 Washington Street Peekskill, New York 10566 914-862-5000 o White Plains Department of Social Services 85 Court Street White Plains, New York 10601 914-995-5899 or 914-995-4681 o Yonkers Department of Social Services 131 Warburton Avenue Yonkers, New York 10701 914-231-2000

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Providers receive a letter of approval from the District Offices (see sample Addendum #6 page 59).



The letter tells the provider the: o case number and child(ren’s) names o dates child care is authorized o hours authorized o maximum amount of payment DSS can reimburse the provider

There are two other situations that are handled differently for Temporary Assistance cases. White Plains Homeless Unit 

All families that are experiencing a homeless situation and are in receipt of Temporary Assistance are transferred to the homeless unit in White Plains regardless of where they live.

The Top Unit (Transitional Opportunities Program) 

Families that are employed but still eligible for Temporary Assistance have their case transferred to the TOP unit, which is located in the Mount Vernon District Office regardless of where they live.



The TOP unit provides specialized services to help families achieve self-sufficiency. The TOP unit makes a Career Path Assessment of each family and helps customers make decisions regarding better jobs, obtaining a GED or obtaining a driver’s license.

WHO TO CONTACT FOR TEMPORARY ASSISTANCE CASES 

Providers should contact the worker that is listed on the authorization form they received from the District Office. Tip: If you have contacted the worker on the case and you are still having issues or concerns please contact the subsidy coordinator at the Child Care Council of Westchester, Inc at 914-761-3456 extension 122, who can provider further assistance.

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CHILD CARE MARKET RATES (the maximum amount that can be paid to a provider) Payment rates are determined by the New York State Office of Children and Family Services (OCFS). Payment rates must be sufficient to ensure equal access for eligible families to child care services, comparable to those services provided to children whose parents/caretakers are not eligible to receive assistance under any child care programs. Every two years OCFS contracts with a market research firm to conduct a market rate survey via telephone. Prior to the phone survey OCFS mails a letter to all registered and licensed providers in NYS. This letter informs the providers that they may be contacted by phone to participate in the market rate survey. The letter also gives the providers the list of questions that will be asked during the phone survey. This data is analyzed and clustered into five distinct groupings of districts based on similarities in the rates among the districts. Westchester County is grouped with Nassau, Putnam, Rockland and Suffolk counties to determine the market rate.

Child care payments are determined based upon three factors:   

Age of child Hours/days of child care used Type of child care program

Age of Child Market rates differ according to the age of the child. The age categories are:    

Under 1 ½ year; 1 ½ years through 2 year; 3 years through 5 year; and 6 years through 12 years

A change in a child’s age will result in a decrease in the amount that can be authorized for the care of that child. The market rate may be less as the child gets older; the new market rate limit is applied at the beginning of the first full month following such a change.

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Hours/days of child care used 

Weekly – care provided for 30 or more hours over the course of five or fewer days in a single week, up to 55 hours per week.



Daily – care provided for less than 30 hours over the course of five or fewer days in a single week and for at least six but fewer than twelve hours per day.



Part-day – care provided for at least three but fewer than six hours per day.



Hourly – care provided for fewer than three hours per day.

Types of child care programs     

Licensed child care centers and legally-exempt group child care programs. Registered family child care homes. Licensed group family child care homes. Registered school-age child care programs. Legally-exempt family child care and legally-exempt in-home family child care providers

Providers cannot charge the Department of Social Services more for the care of children receiving subsidy than they charge to the general public for similar care.

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HOW AND WHEN DOES THE PROVIDER GET PAID? There is a process to receive payment for care. It is important not only to understand the steps involved to receive payment but also to manage the paperwork needed to receive payment and immediately address any discrepancies.

Payments 

The Westchester County Department of Social Services will mail the provider a roster and attendance sheets on the first Friday that follows the first Thursday of every month.



The provider must to complete both the roster and the attendance sheet and submit these forms for payment to DSS Payment Processing in order to be paid. Once these forms are received and reviewed, if everything is completed correctly, payment should reach the provider in 7 to 10 business days. If anything is missing or incorrect, the forms are returned to the provider for corrections, which will delay payment. It is very important that the provider take the necessary time to complete both forms correctly.



The roster contains the names of all the children for whom the provider can expect payment for that month. If any child is missing the provider must contact the DSS worker to question why the child is missing from the roster. If a child is not on the roster the provider will not be paid for that child.

Tip: The provider must report any discrepancies on the roster to DSS no later than the calendar quarter after the calendar quarter that the services were rendered. DSS will not be able to adjust or issue missing payments if the provider does report the discrepancies in a timely manner.

Tip: If you have contacted the worker on the case and you are still having issues or concerns please contact the subsidy coordinator at the Child Care Council of Westchester, 914-761-3456 extension 122, for assistance.

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HOW DOES CHILD CARE SUBSIDY KNOW WHAT TO PAY THE PROVIDER? Provider payments are based on the information the provider includes on the provider form. The Department of Social Services can pay a provider up to the currently established market rates in Westchester County. Providers may not charge the Department of Social Services more than they charge their private paying families.

The Provider Form When a family applies for child care subsidy or has been approved to receive child care subsidy, they are given a provider form for the child care provider to complete. This form is used to determine if the provider is eligible to be paid by the Department of Social Services and to determine the amount of the payment. The child care provider must complete this form with the family. It is important that the provider fill out all the sections carefully because child care payments are based on the information the provider includes on this form.

How to Complete the Form (sample on page 25-26) Top Front of Form: # 1 The Provider Completes:  Provider’s Name, address, & telephone number. Be very careful to list the actual name and address that appear on your license or registration.  Social security number or vendor ID # if you have one. If you do not yet have a vendor ID # the Department of Social Services will give the family a W9 form for you to complete so that they may obtain a vendor ID # for you (You can also obtain a W9 Form by going to http://www.irs.gov/pub/irs-pdf/fw9.pdf).

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The Vendor ID# is the number the provider uses for all families whose care is being paid for by the Department of Social Services.

The Family Completes:  Case Name, which is the parent’s/caretaker’s name.  Case Number, if the family has one. If the family is new to the subsidy system they may not have a case number yet, so the family would leave this blank.  Address & telephone number  Social security number (optional), if they have one Middle Front of Form; # 2 The Provider Completes:  Most Recent Date: The date the provider started to care for or will begin to start caring for the child(ren).  Child’s name and age  Day(s) in Care: The days of the week the child will be in care.  Time and No. of Hours each Day: Enter the number of hours that the child is in care each day.  No. Hours Per Week: Enter the number of hours the child is in care per week.  Amount you charge per week: Enter the amount the provider charges per week.  Provider’s relationship to the child. Bottom Front of Form: COMPLETE A OR B BELOW Section As an OCFS Regulated provider you need to complete Section (B) The   

Provider Completes: Check your modality of child care Enter the license or registration number of the program Enter license or registration expiration date

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Back of Form: As an OCFS Regulated provider you need to complete Section 2 The Provider Completes:  Place a checkmark stating what type of child care program the provider is.  Circle the answer requested on the bottom of the page. The Provider & Family Completes:  The provider and the parent/caretaker must sign this form. Tip: Be very careful to fill out Section 2 on the back of the provider form – NOT SECTION 1 – Often providers fill in section 1 which is only for informal caregivers (legally-exempt providers) and will cause a long delay in the approval process.

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THE PROVIDER FORM OTHER REASONS THE PROVIDER WOULD NEED TO COMPLETE A PROVIDER FORM Hours change  If the hours the provider is caring for the children change the provider must complete and submit a new provider form to the DSS worker that reflects the new hours and rates. Upon approval the DSS worker sends the provider a new letter of authorization reflecting the change in hours. School holidays and closures  If the provider cares for school age children for additional days or hours due to school closings, the provider must complete a new provider form each month that additional child care is being provided, including the additional charges the provider is requesting. This form is to be submitted to the DSS worker along with a copy of the local school calendar. Upon approval DSS will issue a separate check to cover these additional days. Summer care  If the provider cares for school age children during the summer the provider must complete a new provider form before the summer begins and submit to the DSS worker for approval.

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Tip: DSS calculates the maximum amount of monthly payment using the weekly rate the provider lists on the provider form and multiplies that amount by 4.33. Example: If the provider lists $250.00 per week on the provider form the maximum authorization would be $1,082.50.

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Sample is in blue

DEPARTMENT OF SOCIAL SERVICES CHILD CARE PROVIDER FORM Dear Provider, Please complete this form. It will establish that the child care you provide is legal under the laws of New York State. PAYMENT WILL ONLY BE MADE AFTER THE CHILD CARE YOU PROVIDE HAS BEEN ESTABLISHED TO BE LEGAL. THIS FORM MUST BE SIGNED BY PARENT & PROVIDER PLEASE FORWARD THE COMPLETED FORM BY ________/_________/________ TO: DSS Staff__________________________________ CHILD DAY CARE SUBSIDIES 10 County Center Road 2nd Floor White Plains, New York 10607 1) Provider’s Name: ____Jane Smith Child Care Center______________ CASE NAME: ____Parent’s name ____________________________ Address: _______313 Central Park Avenue, _____________

CASE No.

_______White Plains, NY 10603 _________________

Address:

Telephone: (914) ___761-3456_______________________

: _____ if known

___________________________

________ Parent’s address_______________________

_________________________________________________

Social Security Number _________-______-___________

Telephone: (914) ______ Parent’s phone number ___

OR VENDOR ID #: ______140332__________________

Social Security Number Parent’s SS#_(optional)__

2) MOST RECENT DATE YOU STARTED TO CARE FOR CHILD(REN) on this case [mo/day/yr]:__will start 2/1/09_____________ PLEASE provide information requested below for EACH CHILD ON THIS CASE in your care. Child’s Name & Age

Mary Jones 3 Michael Jones 7

Day(s) in Care (M, Tu, W, Th, F)

M-F M-F

Time and No. of Hours each Day

8am-6:30pm 3am-6:30pm

No. Hours Per Week

52.5 17.5

Amount you charge per week

$250.00 $185.00

Provider’s relationship to the child

Provider Provider

COMPLETE A OR B BELOW (A) UNLICENSED INDIVIDUALS COMPLETE THIS SECTION: ( Circle one ) (B) LICENSED/REGISTERED PROVIDERS COMPLETE THIS SECTION 1) Are you caring for more than 2 children who are related to you? Yes* No Type of Care you Provide ( Check one) If yes, complete Section 1 (B) 2) Are you under 18 years of age? Yes* No _________Family Care __________School Age Care If yes, complete Section 1 (C) 3) Is care provided in the child’s home? Yes* No ___√ √______Center Based Your License Number: _43578DCC_____ If yes, complete Section 1 (A) _________Group Family Day Care Expiration Date: __7/1/2010__ YOU MUST COMPLETE AND SUBMIT PAGE 2 SECTION 1 (C) IF YOUR ORGANIZATION IS A LEGALLY EXEMPT PROVIDER OF ON REVERSE SIDE BEFORE PAYMENT CAN BE EVALUATUED GROUP DAY CARE, COMPLETE PAGE 2 SECTION 2 ON REVERSE SIDE

-Page 2-

SECTION I

26

INFORMAL CAREGIVER SELECT THE STATEMENT AND ANSWERS THAT APPLY TO YOU. THEN SIGN AND DATE THIS FORM IN THE SPACE PROVIDED AT THE BOTTOM OF THE PAGE. A. (

) I provide care in the child(ren)’s home. I understand that if I provide care for more than 4 hours a day and more than 4 hours a week I am entitled to receive minimum wage and other applicable employee benefits. I understand that the person who hired me is responsible for the difference between minimum wage and the amount the County Department of Social Services can pay.

SELECT THE STATEMENT AND ANSWERS THAT APPLY TO YOU. THEN SIGN AND DATE THIS FORM IN THE SPACE PROVIDED AT THE BOTTOM OF THE PAGE. ( ) A nursery school, pre-kindergarten or day care program for children three years of age or older operated by a public school district or by a private school or academy which is providing elementary or secondary education or both in accordance with compulsory education requirements of the Education Law. The program is located on the same premises or campus where the elementary or secondary education is provided.

______ I am ( Circle one) the grandparent, great grandparent, great great grandparent, aunt/ uncle, great aunt/ great uncle, brother/ sister or first cousin of all the children in my care.

( ) A program for school-aged children conducted during non-school hours operated by a public school district or by private school or academy which is providing elementary or secondary education or both in accordance with the compulsory education requirements of the Education Law. The program is located on the same premises or campus where the elementary or secondary education is provided.

______ I provide care for no more than two children in my home ( not counting my own children and not counting children who are over 14 years of age).

( ) A nursery school or program for pre-school- aged children which provides services to children for three or less hours per day.

______ I provide care for 3 or more children. However, I never have more than 2 children in care at the same time for more than 3 hours.

( ) A summer camp operated in accordance with Subpart 7-2 of the State Sanitary Code and holds a valid permit from the Department of Health. Attach a copy of your permit to operate a summer day camp.

B. ( ) I provide care in my home and:

C. (

) I am under 18 years of age. I understand that I can only be paid if I can check one of the statements below because it is true.

______ I have working papers and I do not provide care during the hours I am supposed to be in school; AND I am 14 or 15 years old and I work no more than 3 hours per day and less than or equal to 18 hours per week while school is in session; AND I do not provide care between the hours of 7:00 PM and 7:00 AM. ______ I have working papers and I do not provide care during the hours I am supposed to be in school; AND I am 16 or 17 years old and I work no more than 4 hours per day and less than or equal to 28 hours per week while school is in session; AND I do not provide care between the hours of 10:00 PM and 6:00 AM.

( ) A day care center, family day care home or other child care program located on federal or tribal property and operated in compliance with applicable federal or tribal laws and regulations. ( ) If none of the above describes your Program, you may need to be licensed. Westchester County DSS cannot pay you until you provide documentation of your License. For more information call (914) 995-5478. ( ) I am registered by the NYS Department of Social Services to provide child care services in my home or this is a NYS Licensed Group Day Care Center. ( √ ) DAY CARE CENTER

For the following questions, CIRCLE the answer which applies to you For the following questions, CIRCLE the answer which applies to you I (allow) ( do not allow) the parents or legal guardians of the children listed on the front side of this form unlimited and on demand access to their children; to written records regarding their children; and to myself and the premises whenever their children are in care.

I ( have) ( have not ) received all fees from the parents or legal guardian which are due to me as of this date. Provider’s Signature: ____________________________________ Date: __________________ Parent’s Signature: _______________________________________ Date: __________________ THIS FORM MUST BE SIGNED BY PARENT & PROVIDER SECTION 2 REGISTERED FAMILY DAY CARE, LEGALLY EXEMPT, OR LICENSED GROUP PROVIDERS/LICENSED DAY CARE CENTER

I (allow) ( do not allow) the parents or legal guardians of the children listed on the front side of this form unlimited and on demand access to their children; to written records regarding their children; and to myself and the premises whenever their children are in care. Provider’s Signature: ____Jane Jane Smith ___________ Date:___1/20/09_____ Parent’s Signature: _____ Parent Signs___Date:__Parent THIS FORM MUST BE SIGNED BY PARENT & PROVIDER

enters date_

27

THE ATTENDANCE SHEET How to Complete the Attendance Sheet: Westchester County: Daily Attendance Record for Child Day Care For a Non- Contracted Provider A non-contracted provider is a provider that has not signed a written contract with Westchester County. Reference Sample attendance sheet on page 29. Complete:  Provider/Program: Fill in the provider’s name, address and vendor number (the vendor number is the same number that is listed on the roster as a provider ID number).  Fill in the provider’s phone number, reporting month and year.  Answer the question: Are you a contracted provider, by placing an X in the box that says “no”.  Refer to the alphabet letters included on the form that instructs the provider as to which letter to use in each box on the calendar section.  The form must be signed and dated by the provider. The Calendar Section: Sample on how to complete the calendar section On this sample:  The provider provides care Monday through Friday  The month is January 2009  Mary Jones full time  Michael Jones part time January 1, 2009 (Thursday) was New Year’s Day*, the provider enters the letter “C” for the first day of January 2009. That means the provider was closed for New Years Day and did not provide care. January 2, 2009 (Friday) the children were present in the provider’s program. The provider enters the letter “P” for present on that day.

28

January 3, 2009 and January 4, 2009 were a Saturday and Sunday and the provider is not authorized to provide care on Saturdays and Sundays. The provider enters an “X” – non-authorized day. January 14, 2009 both children were absent. The provider enters “A” absent for this day. January 19, 2009 the program was closed due to a power outage. The provider enters a “C” – program closed (no payment for day). The provider adds up all the days care was actually provided during the month of January 2009. Enter this number under total days; total days in this sample are 19 days.

*Some families do work on holidays. If child care was provided on New Year’s Day because the family worked on that day the provider enters the letter “P” for present. Tip: Upon enrollment of the children the provider should explain to the family that Child Care Subsidy does not pay for absences. The family should be encouraged to avoid excess absences.

29

Westchester County Daily Attendance Record for Child Day Care Provider/Program

Phone Number (

Jane Smith Child Care Center Vendor Number 140332 Address 313 Central Park Avenue White Plains, NY 10603

914 ) 761-3456

Report Month

January

Year Are you a contracted provider?

Yes

No

Contract Number S

X Name of Child

FullTime PartTime

1. Mary Jones

Ft

C = Program Closed (no payment for day) *Place an X if child is not scheduled to attend 2

C

P

3

x

4

x

5

P

6

P

7

8

P

P

9

P

10

x

11

x

2009

09

Day of Month P = Present A = Absent

1

Non-Contracted Provider Sample is in blue

H= Authorized closing for contracted Providers only

12

P

13

P

1 4

A

15

P

16

P

17

x

18

x

19

C

Total Days

X = Non-Authorized Day (including Weekend)

20

P

21

P

22

23

PP

24

x

25

x

26

P

27

P

28

P

29

P

30

P

31

x

19

Pt 2.Michael Jones

Ft Pt

.

3.

.

4.

Pt Ft

.

5.

Pt Ft

.

6.

Pt Ft

7.

Pt Ft

8.

Pt Ft

P

.

c

P

x

x

P

P

P

P

P

x

x

P

P

A

P

P

x

x

C

P

P

P

P

x

x

P

P

P

P

P

Ft

Pt

Provider Signature Jane Smith Date 2/8/09 Important – If you do not sign and date this form, payment cannot be made.

01/01/07

30

x

19

For a Contracted Provider A contracted provider is a provider that has signed a written agreement with Westchester County to provide child care services. Contracted providers are also referred to as Title XX providers. Reference Sample attendance sheet on page 32. Complete: o Provider/Program: Fill in the provider’s name, address and vendor number (the vendor number is the same number that is listed on the roster as a provider ID number). o Fill in the provider’s phone number, reporting month and year. o Answer the question, are you a contracted provider, by placing an X in the box that says “yes”. Fill in the provider’s contract number. o Refer to the alphabet letters included on the form that instructs the provider which letter to use in each box on the calendar section. o The form must be signed and dated by the provider. The Calendar Section Sample on how to complete the calendar section On this sample: o The provider provides care Monday through Friday o The month is January 2009 o Mary Jones full time/full day o Michael Jones part time/half day January 1, 2009 (Thursday) was New Year’s Day*, the provider enters the letter “H” for the first day of January 2009. That means the provider was authorized by contract to be paid for this holiday closure. January 2, 2009 (Friday) the children were present in the provider’s program. The provider enters the letter “P” for present on that day. January 3, 2009 and January 4, 2009 were a Saturday and Sunday and the provider was not authorized to provide care on Saturdays and Sundays. The provider enters an “X” – non-authorized day. January 14, 2009 both children were absent. The provider enters “A” absent for this day.

31

January 19, 2009 the program was closed due to a power outage. The provider enters a “C” – program closed (no payment for day).

The provider adds up all the days that the provider is entitled to receive payment. These days include approved holidays and absences – total days in this example are 21 days.

Tip: Upon enrollment of the children the provider should explain to the family that Child Care Subsidy only pays contracted providers up to twelve temporary absences per quarter. The family should be encouraged to avoid excess absences.

32

Westchester County Daily Attendance Record for Child Day Care Provider/Program

Phone Number (

Jane Smith Child Care Center Vendor Number 140332 Address 313 Central Park Avenue White Plains, NY 10603

914 ) 761-3456

Report Month

January

Year Are you a contracted provider?

Yes

No

Contract Number S SS151

X Name of Child

FullTime ( PartTime

1. Mary Jones

Ft

Day of Month P = Present A = Absent

C = Program Closed (no payment for day) *Place an X if child is not scheduled to attend 1

2

H

P

3

x

4

x

5

P

6

P

7

8

P

P

9

P

10

x

11

x

2009

09

H= Authorized closing for contracted Providers only

12

P

Contracted Provider Sample is in blue

13

P

1 4

A

15

P

16

P

17

x

18

x

19

C

Total Days

X = Non-Authorized Day (including Weekend)

20

P

21

P

22

23

PP

24

x

25

x

26

P

27

P

28

P

29

P

30

P

31

x

21

Pt 2.Michael Jones

Ft Pt

.

3.

.

4.

Pt Ft

.

5.

Pt Ft

.

6.

Pt Ft

7.

Pt Ft

8.

Pt Ft

P

.

H

P

x

x

P

P

P

P

P

x

x

P

P

A

P

P

x

x

C

P

P

P

P

x

x

P

P

P

P

P

Ft

Pt

Provider Signature Jane Smith Date 2/8/09 Important – If you do not sign and date this form, payment cannot be made.

01/01/07

33

x

21

THE ROSTER How To Complete the Roster: Requests for Payment of Day Care Services See reference Sample roster sheet on page 37-38 for non–contracted providers and page 41-42 for contracted providers. See the next section to determine how to calculate the charges that are entered on the roster. How to read & complete the roster: Page 1: o Listed on the roster are the names of every child that the Department of Social Services has authorized child care payment to the provider for that month. o Under the child’s name is listed the case number which would always begin with the letter S. Under the case number is the child’s date of birth. o Going across the page it then lists the maximum amount of monies DSS is authorizing to pay the provider during the month and the dates of authorization for that particular month. Page 1: All Providers need to complete: o ACTUAL DAYS CARE: The provider must fill in the Actual Days In Care (days the provider believes should be paid for that matches the days the provider completed on the attendance sheet) o MAX MO CHG: The provider must fill in the Maximum Monthly Charge, which is the same as the maximum amount of monies already printed on this case for this child. o MONTHLY PAR FEE: The parent fee, if there is one, is usually already included on this roster. o TOTAL DSS CHR: The total DSS charge is the amount the provider is actually charging DSS for the care of each child for that month. The provider must deduct any days that the provider is not authorized to receive payment. o TOTAL BILLED AMT.: The Total Billed Amount is the sum total of the Total DSS Charge column.

34

Page 2: All Providers Must: o Insert the amount that is being claimed for the month. o Sign and date the roster. Tip: The provider is required to report any discrepancies in payment to the Department of Social Services within the quarter following the quarter that the service was provided. If the provided does not report these discrepancies in a timely manner the Department of Social Services may not be able to adjust payments.

35

HOW TO PRO-RATE PAYMENT Providers need to accurately enter charges for the care they provide. The charges need to be pro-rated based on the actual days the child(ren) are in care and the days for which care is authorized. The roster shows the maximum authorization of payment for each child if they were in care every single day of authorization. When children are absent or the program is closed the provider must deduct those days from the maximum authorization amount listed on the roster.

Pro-rate Payment for a Non-Contracted Provider Reference Sample roster sheet on pages 37-38  On the sample provided for the non-contracted the provider payment is requested for19 days (based on the attendance sheet). 

The provider must count how many actual days of authorized care there were in the month. In this example, for the month of January 2009 for authorized care Monday through Friday there was the potential of caring for these children for 22 days.



The non-contracted provider divides the total maximum charge per child by possible 22 days.

Example of pro-rated calculation Step One: Calculate total DSS CHR (charge) for each child. Child 1: Mary Smith $1,082.50 (maximum monthly charge) ÷ 22 days (total number of possible days in January) $49.205 cost per day $49.205 x 19 days $934.90 

cost per day (total number of actual days in care) total charge to DSS

The provider enters $934.90 under Total DSS CHR (charge) for Mary.

36

Child 2: Michael Smith $801.05 (maximum monthly charge) ÷ 22 days (total number of possible days in January) $36.411 cost per day $36.411 x 19 days $691.81 

cost per day (total number of actual days in care) total charge to DSS

The provider would enter $691.81 under Total DSS CHR for Michael.

Step Two: Calculate total billed amt. (amount) Total billed amount is the total of the two charges: $934.90 Total DSS CHR for Mary Smith + $691.81 Total DSS CHR for Michael Smith $1,626.71 the provider enters this as Total Billed Amt. (amount) 

The provider enters $1,626.71 on page two of the roster and signs the roster.

37

Non-Contracted Provider Sample is in blue Report Date 2/7/2009

WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES P.O. BOX 1450 WHITE PLAINS, NY 10602 REQUEST FOR PAYMENT OF DAY CARE SERVICES BICS REPORT RST000020 PRINT FILE: SVDCROST

PAGE 1

ROSTER NO: F0406409 PROVIDER ID: 140332 JANE SMITH CHILD CARE 313 CENTRAL PARK AVENUE WHITE PLAINS, NEW YORK 10603 RECIPIENTS AUTHORIZED TO RECEIVE DAYCARE SERVICES FROM 01/01/2009 - 01/31/2009

LN NO

CHILD’S NAME CASE NO DOB

ISS AUTH CLIENT ID ST/SF ROSTER PER RATE/PER/MAX/AUTH

0001

JONES, MARY S1390537 7/21/2006

EC60096L

0002

JONES, MICHAEL S1390537 DU74512A 6/4/2002

ACTUAL DAYS CARE

MAX MO CHG

MONTHLY PAR FEE

TOTAL DSS CHR

36 R 010109-013109 $1,082.50 0040MA

19

$1,082.50

$934.90

35 R 010909-013109 $801.05 0012MA

19

$801.05

$691.81

Total Billed Amt.

$1,626.71

38

REPORT DATE 2/7/2009

WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES PAGE 2 P.O. BOX 1450 WHITE PLAINS, NY 10602 REQUEST FOR PAYMENT OF DAY CARE SERVICES BICS REPORT RST000020 PRINT FILE: SVDCROST

ROSTER NO F0406409 PROVIDER ID: 140332

BILL FOR DAY CARE SERVICES FROM 1/01/2009 – 1/31/2009 PERSUANT TO THE PROVISIONS OF SECTION 415 OF THE NEW YORK STATE CODES AND REGULATION, I HEREBY CERTIFY THAT THE DAY CARE SERVICES, AMOUNTING TO $1,626.71 HAVE BEEN ACTUALLY PERFORMED AND THE AMOUNT CHARGED IS DUE AND OWING.

VENDOR SIGNATURE

Jane Smith

DATE

2/8/09

39

Pro-rate Payment for a Contracted Provider Reference Sample roster sheet on pages 41-42 

On the sample provided for the contracted provider the provider is claiming payment for 21 days (based on the attendance sheet).



The provider must count how many actual days of authorized care there were in any given month. In this example for the month of January 2009 for authorized care Monday through Friday there was the potential of caring for these children for 22 days.



The contracted provider divides the total maximum charge per child by possible 21 days.

Example of pro-rated calculation Step One: Calculate Total DSS CHR for each child. Child 1: Mary Smith $1,082.50 (maximum monthly charge) ÷ 22 days (total number of possible days in January) $49.205 cost per day $49.205 cost per day x 21 days (total number of actual days in care) $1,033.31 total charge to DSS 

The provider enters $1,033.31 under Total DSS CHR for Mary.

Child 2: Michael Smith $801.05 (maximum monthly charge) ÷ 22 days (total number of possible days in January) $36.411 cost per day $36.411 x 21 days $764.63 

cost per day (total number of actual days in care) total charge to DSS

The provider enters $764.63 under Total DSS CHR for Michael.

40

Step Two: Calculate Total Billed Amt. Total billed amount is the total of the two charges: $1,033.31 Total DSS CHR for Mary Smith + $ 764.63 Total DSS CHR for Michael Smith $1,797.94 the provider enters this as Total Billed Amt. 

The provider enters $1,797.94 on page two of the roster and signs the roster.

Tip: Under the contract the provider signed with Westchester County the provider is entitled to be paid for up to 12 absences per calendar quarter. Keep track of the child(ren)’s absences as the provider will not be paid beyond the 12 absences per quarter allowed.

41

Contracted Provider Sample is in blue Report Date 2/7/2009

WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES P.O. BOX 1450 WHITE PLAINS, NY 10602 REQUEST FOR PAYMENT OF DAY CARE SERVICES BICS REPORT RST000020 PRINT FILE: SVDCROST

PAGE 1

ROSTER NO: F0406409 PROVIDER ID: 140332 JANE SMITH CHILD CARE 313 CENTRAL PARK AVENUE WHITE PLAINS, NEW YORK 10603 RECIPIENTS AUTHORIZED TO RECEIVE DAYCARE SERVICES FROM 01/01/2009 - 01/31/2009

LN NO

CHILD’S NAME CASE NO DOB

ISS AUTH CLIENT ID ST/SF ROSTER PER RATE/PER/MAX/AUTH

0001

JONES, MARY S1390537 7/21/2006

EC60096L

0002

JONES, MICHAEL S1390537 DU74512A 6/4/2002

ACTUAL DAYS CARE

MAX MO CHG

MONTHLY PAR FEE

TOTAL DSS CHR

36 R 010109-013109 $1,082.50 0040MA

21

$1,082.50

$1,033.31

35 R 010909-013109 $801.05 0012MA

21

$801.05

$764.63

Total Billed Amt.

$1,797.94

42

REPORT DATE 2/7/2009

WESTCHESTER COUNTY DEPARTMENT OF SOCIAL SERVICES PAGE 2 P.O. BOX 1450 WHITE PLAINS, NY 10602 REQUEST FOR PAYMENT OF DAY CARE SERVICES BICS REPORT RST000020 PRINT FILE: SVDCROST

ROSTER NO F0406409 PROVIDER ID: 140332

BILL FOR DAY CARE SERVICES FROM 1/01/2009 – 1/31/2009 PERSUANT TO THE PROVISIONS OF SECTION 415 OF THE NEW YORK STATE CODES AND REGULATION, I HEREBY CERTIFY THAT THE DAY CARE SERVICES, AMOUNTING TO $1,797.94 HAVE BEEN ACTUALLY PERFORMED AND THE AMOUNT CHARGED IS DUE AND OWING.

VENDOR SIGNATURE

Jane Smith

DATE

2/8/09

43

PROVIDER RESPONSIBILITIES Responsibilities for providers who Provide Care for Families whose Child Care is Paid for by Child Care Subsidy 

Keep accurate attendance records for all children receiving child care subsidies. (The provider should be keeping attendance records, including “sign-in” and “sign-out” verification, for all of the children in the provider’s care.)



Maintain daily sign-in and sign-out logs. o Children and parents/caretakers must be listed and clearly identified using first and last names. o Children need to be signed in/out each time they leave and return to the program, even if more then once within the same day. o The adult/authorized individual signing the children in/out must be clearly identified by using first and last names. o Time in and time out must be indicated on the log, each time the child leaves and returns to the program on a given day. o The daily sign-in and sign-out logs must be retained for at least eighteen months.



Accurately fill out the payment rosters. o Submit the county attendance sheets to support each roster. o Pro-rate the payment claimed on the roster. The provider cannot claim the maximum monthly payment authorized by DSS if the child has been absent or the facility has been closed and the provider’s contractual agreement with the county does not provide for payment in these circumstances.



Keep accurate payment records for non-subsidized children. o The provider may not charge for government subsidized services more than the provider actually charges and receives from unsubsidized customers.

44



Keep o o o o

accurate payment records for subsidized children. Family share fee must be collected. Family must be given a receipt for payment of family share fee. Provider should retain a copy of the receipt. Records must be accurate and must not be altered. Records must be made available to the county when there is an auditing visit.



Pro-rate Payments o It is the responsibility of the child care provider to pro-rate the payment claims to the county when submitting claims for children who have been absent from child care during the period covered by the voucher. It is also the responsibility of the child care provider to prorate the payment for any days the program was closed for business.

Tip: ALL PAYMENT CLAIMS SUBMITTED TO THE COUNTY ARE SUBJECT TO RANDOM AUDIT FOR COMPLIANCE WITH STATE REGULATIONS. THE PROVIDER MUST KEEP SIGN-IN AND SIGN-OUT ATTENDANCE RECORDS. IF THE PROVIDER IS UNABLE TO SATISFACTORILY VERIFY TO THE AUDITOR A CHILD’S ATTENDANCE THE SUBSIDY PAYMENTS THE PROVIDER RECEIVED ON THE CHILD’S BEHALF WILL BE CONSIDERED AN OVERPAYMENT. THE PROVIDER WILL BE REQUIRED TO RETURN THIS OVERPAYMENT TO WESTCHESTER COUNTY

45

HOW DOES THE PROVIDER KNOW IF THE CASE HAS BEEN AUTHORIZED? The Department of Social Services sends the family and the provider notifications regarding the case. These authorizations tell the provider and the family the following information:     

Approval of the case Denial of the case Dates the provider will be paid to care for the children Hours the provider will be paid to care for the children Family share fee amount, if the family is required to pay a family share fee Tip: Children should not be permitted to attend the providers program until the provider has received written approval from the Department of Social Services. If the family wants to start before the provider has received written approval, the provider should make a private pay agreement with the parent. Addendum #1 on page 50 provides a sample of a written letter of agreement for providers to use before the provider has received written approval from the Department of Social Services.

AUTHORIZATION FOR CHILD CARE SUBSIDY CASES: The below forms are sent to both the family and the provider. Approval of Your Application For Child Care Benefits OCFS-LDSS-4779 See sample in Addendum #2 on page 51. This form tells the provider that the case has been approved. It tells the provider the effective dates of care; start date and end date. This form tells the provider how much the provider will be paid by DSS and what the family share fee is.

46

Tip: Keep track of the effective dates of care. Review the subsidy expiration dates at least monthly. Remind the family at least one month in advance that their child care authorization is ending. If the provider has not received written authorization to continue care beyond the end of the authorization period make a private pay agreement with the parent until the provider receives written authorization to continue care. See Addendum #1 on page 50 for sample of written private pay letter of agreement.

Denial of Your Application For Child Care Benefits OCFS-LDSS-4780 See sample in Addendum #3 on page 53. This form tells the provider that the case has been denied. This means the provider will not be paid by DSS for the care of these child(ren). It will not give the provider the reasons for the denial as this is confidential information. The family, however, is notified of the reasons for the denial. Notice of Intent To Change Child Care Benefits OCFS-LDSS-4781 See sample in Addendum #4 on page 55. This form alerts the provider that something has changed on the case. It could be the family share fee, the hours of care, or the amount of authorized payment. This is usually based on information the family provided to their worker showing they are earning more or less income, their employment hours have changed, etc. It can also be the result of changes required by the regulations, such as a reduction because the child is older. Notice of Intent To Discontinue Child Care Benefits OCFS-LDSS-4782 See sample in Addendum #5 on page 57. This form notifies the provider that the case will be discontinued. This notice is sent to you 10 days before the case actually closes. It does not give the provider the reasons for the case closing as this is confidential information. The family, however, is notified of the reasons for the closing.

47

AUTHORIZATION FOR TEMPORARY ASSISTANCE CHILD CARE CASES: Approvals: See sample in Addendum #6 on page 59. 

The provider receives a letter from the District Offices (Mount Vernon, Yonkers, Peekskill or White Plains)



This letter states that the District Office guarantees payment and tells the provider the amount of payment and the time frame covered.

Discontinuances See sample in Addendum #7 on page 60.  

The provider receives a letter from the District Offices (Mount Vernon, Yonkers, Peekskill or White Plains) This letter states that the District Office will not be responsible for payments on behalf of the parent after a specified date.

48

WHO TO CONTACT AT CHILD CARE SUBSIDY 

The Undercare/Recert Unit (Undercare/Recertification Unit) is the subsidy unit that makes any changes on a case once approved by the Cert Unit and that is not being handled by the District Office. The below list breaks down the case load by alphabet. The provider can contact the worker that has the family’s last name in their section of the alphabet.



The Cert L13 (Certification Unit) unit is the subsidy unit that reviews new applications. . There is no breakdown by alphabet caseload. The provider can contact the main number (914 995-6521) and ask to speak to the worker on any particular case.

DAY CARE STAFF 10 County Center Road, White Plains, New York 10607 General Numbers: 995-6521 and 995-6522 Fax Number: 813-4309 Name Title Alpha Extension ID Alexander, Katrina Manager I X5478 ALEX Kka6 Scott, Charlene

Office Assistant UNDERCARE/RECERT UNIT Name Title Alpha Maher, Elizabeth Supervisor

X5477

Extension ID X2294 MAHER

Eemb

Hall, Dorsia

Elig. Clerk

X7531

HALL

Dmh1

Vega, Twyla

Elig. Clerk

X5487

VEGA

Tqv1

Van Lew, Adriane

Elig. Clerk

X6459

VAN

Aav4

Roberts, Katrina

Elig. Clerk

X3976

ROBE

Krr2

Moore, Donna

Elig. Clerk

X2719

MOORE Dqm8

Scott, Beatrice

Elig. Clerk

X6523

SCOTT

Bjs5

Samuels, Tamara

Elig. Clerk

X5752

SAMU

Tls2

Alvarez, Wendy Stanfield, Diana

Elig. Clerk EE II

X6519 X6357

ALVA STAN

Waa2 Dlc3

ACARP CARQFORC FORDJIL JIMMENC MENDOR OSREM RENSOS SOT-Z

SCOTT

Ccs5

49

Cert L13 Name Khan, Nalini Tolbert,Virginia Teel, Donna Crews, Kathy Otten, Karen Merdith, Carol Richardson, Michelle Davy, Orlando Evans, Shireen

Title Alpha Supervisor Elig. Clerk Elig. Clerk

Extension X2642 X5030 X3858

ID KHAN TOLB TEEL

Nak2 Vsj2 Dmt2

Elig. Clerk EE II Elig. Clerk Jr. Office Assistant EE II

X4593 X4216 X5329 X6522

CREWS OTTEN MERD RICH

Crc2 Kao1 Ccci Myre

X7210

DAVY

Oadl

Sr. Info. Clerk

X5035

EVANS

Sae1

Tip: If the provider has contacted the worker on the case and the provider is still having issues or concerns please contact the subsidy coordinator at the Child Care Council of Westchester, 914-761-3456 extension 122, who can provider further assistance. Please have the family complete the Child Care Council’s Permission of Release of Information form (see Addendum #8 page 61) so that the subsidy coordinator can obtain information on any individual client case.

Tip: Whenever the provider is working with a family applying for or receiving subsidy have the family complete the DSS Permission of Release of Information form (see Addendum #9 page 62). This form is included in the application and should be submitted with the application. Keep a copy in the family’s file so that if the provider has any concerns on the case the DSS worker is able to speak to the provider. If the DSS worker does not have this form they cannot give the provider any information as the family’s application is confidential.

50

Addendum #1

Jane Smith Child Care Center White Plains, New York I have applied for child care subsidy financial assistance through the Westchester County Department of Social Services child care subsidy unit. The child care subsidy unit has up to 30 days to make a determination on my application. I agree to pay you privately until my application is approved and you have received written authorization for payment of care. When you have received the money owed, for this time period, you will reimburse me. The reimbursement will be for the time and amount covered by the Department of Social Services, excluding my family share fee. This reimbursement will not occur until you actually receive this money. My child/ren will be in child care on the following days: 1st Child Name: Days:

Hours:

2nd Child Name: Days:

Hours:

I agree to pay $ ____________ per week for the above listed days/hours for the care of my child/ren. This is an addendum to our Parent/Provider Child Care Contract. Agreed to by Parent’s Signature Provider’s Signature

Date Date

51

Addendum #2

OCFS-LDSS-4779 (Rev. 12/2004)

NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES

APPROVAL OF YOUR APPLICATION FOR CHILD CARE BENEFITS NOTICE DATE: CASE NUMBER

NAME AND ADDRESS OF AGENCY/CENTER OR DISTRICT OFFICE CIN NUMBER

CASE NAME (And C/O Name if Present) AND ADDRESS GENERAL TELEPHONE NO. FOR QUESTIONS OR HELP OR

Agency Conference

______________________________

Fair Hearing Information and assistance

___________________________

Record Access

___________________________

Legal Assistance information OFFICE NO.

UNIT NO.

WORKER NO.

UNIT OR WORKER NAME

TELEPHONE NO.

Your application for child care benefits has been accepted. Your child care benefits are effective _____________________ to _____________________, While you are ___________________________________________________________ . (reason for care)

Payment will be provided on behalf of the following: Child(ren):

For this provider:

For the amount of:*

Full Time or Part Time:

*Payment may vary based on fluctuations in your approved activity and/or absences. You are responsible for a family share which must be paid to ________________________________ in the amount of $ ______________ per week. Benefits will be paid: Directly to you. Directly to your provider. Your provider must submit a monthly bill and attendance sheet. In order to continue to receive benefits these are your responsibilities: • Notify your caseworker immediately of any change in family income, who lives in your house, employment, child care arrangements or other changes which may affect your continued eligibility or the amount of your benefit. • Promptly pay any family share required. • You must actively pursue a child support order and modifications as required. YOU HAVE THE RIGHT TO APPEAL THIS DECISION. BE SURE TO READ THE BACK OF THIS NOTICE ON HOW TO APPEAL THIS DECISION CLIENT/FAIR HEARINGS COPY

52

OCFS-LDSS-4779 (Rev. 12/2004) Reverse

RIGHT TO REJECT SERVICES: Approval of your application does not obligate you to accept the services. You may decline to accept services if you choose to do so. RIGHT TO CONFERENCE: You may have a conference to review these actions. If you want a conference, you should ask for one as soon as possible. At the conference, if we discover that we made a wrong decision or if, because of information you provide, we determine to change our decision, we will take corrective action and give you a new notice. You may ask for a conference by calling us at the number on the first page of this notice or by sending a written request to us at the address listed at the top of the first page of this notice. This number is used only for asking for a conference. It is not the way you request a fair hearing. If you ask for a conference, you are still entitled to a fair hearing. Even if you ask for a conference, you still have only 60 days from the date of this notice to request a fair hearing. Read below for fair hearing information. RIGHT TO A FAIR HEARING: If you believe that the above action is wrong, you may request a State fair hearing by: (1) Telephoning: (PLEASE HAVE THIS NOTICE WITH YOU WHEN YOU CALL) 1-800-342-3334 OR (2) Writing: Complete the information, sign and mail to the New York State Office of Administrative Hearings, Office of Temporary and Disability Assistance, P.O. Box 1930, Albany, New York 12201-1930. Please keep a copy for yourself. OR (3) FAX: Your fair hearing request to (518) 473-6735 OR (4) Email: Your fair hearing request to http://www.otda.state.ny.us/oah/forms.asp

I want a fair hearing. The Agency’s action is wrong because: _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ Signature of Client: ____________________________________________________ Date:____________________________ YOU HAVE 60 DAYS FROM THE DATE OF THIS NOTICE TO REQUEST A FAIR HEARING If you request a fair hearing, the State will send you a notice informing you of the time and place of the hearing. You have the right to be represented by legal counsel, a relative, a friend or other person, or to represent yourself. At the hearing you, your attorney or other representative will have the opportunity to present written and oral evidence to demonstrate why the action should not be taken, as well as an opportunity to question any persons who appear at the hearing. Also, you have a right to bring witnesses to speak in your favor. You should bring to the hearing any documents such as this notice, paystubs, receipts, child care bills, medical verification, letters, etc. that may be helpful in presenting your case. LEGAL ASSISTANCE: If you need free legal assistance, you may be able to obtain such assistance by contacting your local Legal Aid Society or other legal advocate group. You may locate the nearest Legal Aid Society or advocate group by checking your Yellow Pages under “Lawyers” or by calling the number indicated on the first page of this notice. ACCESS TO YOUR FILE AND COPIES OF DOCUMENTS: To help you get ready for the hearing, you have a right to look at your case file. If you call or write to us, we will provide you with free copies of the documents from your file which we will give to the hearing officer at the fair hearing. To ask for documents or to find out how to look at your file, call us at the Record Access telephone number listed at the top of page 1 of this notice or write us at the address printed at the top of page 1 of this notice. Also, if you call or write to us, we will provide you with free copies of other documents from your file which you may need to prepare for your fair hearing. If you want copies of documents from your case file, you should ask for them ahead of time. They will be provided to you within a reasonable time before the date of the hearing. Documents will be mailed to you only if you specifically ask that they be mailed. INFORMATION: If you want more information about your case, how to ask for a fair hearing, how to see your file, or how to get additional copies of documents, call us at the telephone numbers listed at the top of page one of this notice or write to us at the address printed at the top of page one of this notice.

53

Addendum #3 OCFS-LDSS-4780 (Rev. 12/2004)

NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES

DENIAL OF YOUR APPLICATION FOR CHILD CARE BENEFITS NOTICE DATE:

NAME AND ADDRESS OF AGENCY/CENTER OR DISTRICT OFFICE

CASE NUMBER

CIN NUMBER

CASE NAME (And C/O Name if Present) AND ADDRESS GENERAL TELEPHONE NO. FOR QUESTIONS OR HELP OR

Agency Conference Fair Hearing Information and assistance Record Access Legal Assistance information

OFFICE NO.

UNIT NO.

WORKER NO.

UNIT OR WORKER NAME

TELEPHONE NO.

Your application has been denied and the reason or reasons your application has been denied are explained below. You are ineligible to receive benefits because: Your income of $ _________________________________ is over the allowed amount of $ ___________________________

You have not provided us with the following documents:_________________________________________________________

You are not programmatically eligible for child care services because: ________________________________________

.

Other: __________________________________________________________________________________________

.

The LAW(S) AND/OR REGULATION(S) that allows us to do this is: _____________________________________________

YOU HAVE THE RIGHT TO APPEAL THIS DECISION. BE SURE TO READ THE BACK OF THIS NOTICE ON HOW TO APPEAL THIS DECISION CLIENT/FAIR HEARINGS COPY

54

OCFS-LDSS-4780 (Rev. 12/2004) Reverse

RIGHT TO CONFERENCE: You may have a conference to review these actions. If you want a conference, you should ask for one as soon as possible. At the conference, if we discover that we made a wrong decision or if, because of information you provide, we determine to change our decision, we will take corrective action and give you a new notice. You may ask for a conference by calling us at the number on the first page of this notice or by sending a written request to us at the address listed at the top of the first page of this notice. This number is used only for asking for a conference. It is not the way you request a fair hearing. If you ask for a conference, you are still entitled to a fair hearing. Even if you ask for a conference, you still have only 60 days from the date of this notice to request a fair hearing. Read below for fair hearing information. RIGHT TO A FAIR HEARING: If you believe that the above action is wrong, you may request a State fair hearing by: (5)

Telephoning: (PLEASE HAVE THIS NOTICE WITH YOU WHEN YOU CALL) 1-800-342-3334 OR

(6)

Writing: Complete the information, sign and mail to the New York State Office of Administrative Hearings, Office of Temporary and Disability Assistance, P.O. Box 1930, Albany, New York 12201-1930. Please keep a copy for yourself. OR FAX: Your fair hearing request to (518) 473-6735 OR

(7)

(8)

Email: Your fair hearing request to http:://www.otda.state.ny.us/oah/forms.asp

I want a fair hearing. The Agency’s action is wrong because:

_____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ Signature of Client: ____________________________________________________ Date:____________________________ YOU HAVE 60 DAYS FROM THE DATE OF THIS NOTICE TO REQUEST A FAIR HEARING If you request a fair hearing, the State will send you a notice informing you of the time and place of the hearing. You have the right to be represented by legal counsel, a relative, a friend or other person, or to represent yourself. At the hearing you, your attorney or other representative will have the opportunity to present written and oral evidence to demonstrate why the action should not be taken, as well as an opportunity to question any persons who appear at the hearing. Also, you have a right to bring witnesses to speak in your favor. You should bring to the hearing any documents such as this notice, paystubs, receipts, child care bills, medical verification, letters, etc. that may be helpful in presenting your case. LEGAL ASSISTANCE: If you need free legal assistance, you may be able to obtain such assistance by contacting your local Legal Aid Society or other legal advocate group. You may locate the nearest Legal Aid Society or advocate group by checking your Yellow Pages under “Lawyers” or by calling the number indicated on the first page of this notice. ACCESS TO YOUR FILE AND COPIES OF DOCUMENTS: To help you get ready for the hearing, you have a right to look at your case file. If you call or write to us, we will provide you with free copies of the documents from your file which we will give to the hearing officer at the fair hearing. To ask for documents or to find out how to look at your file, call us at the Record Access telephone number listed at the top of page 1 of this notice or write us at the address printed at the top of page 1 of this notice. Also, if you call or write to us, we will provide you with free copies of other documents from your file which you may need to prepare for your fair hearing. If you want copies of documents from your case file, you should ask for them ahead of time. They will be provided to you within a reasonable time before the date of the hearing. Documents will be mailed to you only if you specifically ask that they be mailed. INFORMATION: If you want more information about your case, how to ask for a fair hearing, how to see your file, or how to get additional copies of documents, call us at the telephone numbers listed at the top of page one of this notice or write to us at the address printed at the top of page one of this notice.

55

Addendum #4

OCFS-LDSS-4781 (Rev. 12/2004)

NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES

NOTICE OF INTENT TO CHANGE CHILD CARE BENEFITS NOTICE DATE:

EFFECTIVE DATE

CASE NUMBER

CIN NUMBER

NAME AND ADDRESS OF AGENCY/CENTER OR DISTRICT OFFICE

CASE NAME (And C/O Name if Present) AND ADDRESS GENERAL TELEPHONE NO. FOR QUESTIONS OR HELP OR

Agency Conference Fair Hearing Information and assistance

_____________________________________

Record Access

____________________________________.

Legal Assistance information OFFICE NO.

UNIT NO.

WORKER NO.

UNIT OR WORKER NAME

TELEPHONE NO.

This notice is to inform you that this agency intends to change your Child Care benefits. The changes are explained below. Payment will be provided on behalf of the following: Child(ren):

For this Provider:

Change from $ to $:*

Effective:

Full Time or Part Time

*Payment may vary based on fluctuations in your approved activity and/or absences. You are responsible for a family share which must be paid to $

in the amount of

per week effective

The reason for this action is:

The LAW(S) AND/OR REGULATION(S) that allows us to do this is:

YOU HAVE THE RIGHT TO APPEAL THIS DECISION. BE SURE TO READ THE BACK OF THIS NOTICE ON HOW TO APPEAL THIS DECISION CLIENT/FAIR HEARINGS COPY

56

OCFS-LDSS-4781 (Rev. 12/2004) Reverse

RIGHT TO A CONFERENCE: You may have a conference to review these actions. If you want a conference, you should ask for one as soon as possible. At the conference, if we discover that we made a wrong decision or if, because of information you provide, we determine to change our decision, we will take corrective action and give you a new notice. You may ask for a conference by calling us at the number on the front of this notice. The number is used only for asking for a conference. It is not the way you request a fair hearing. If you ask for a conference you are still entitled to a fair hearing. If you want to have your benefits continue unchanged (aid continuing) until you get a fair hearing decision, you must request a fair hearing in the way described below. A request for a conference, alone will not result in continuation of benefits. Requesting an agency conference does not affect your right to also request a fair hearing. Read below for fair hearing information.

RIGHT TO A FAIR HEARING: If you believe that the above action is wrong, you may request a State fair hearing by: (9)

Telephoning: (PLEASE HAVE THIS NOTICE WITH YOU WHEN YOU CALL) 1-800-342-3334. OR

(10) Writing: Complete the information, sign and mail to the New York State Office of Administrative Hearings, Office of Temporary and Disability Assistance, P.O. Box 1930, Albany, New York 12201-1930. Please keep a copy for yourself. OR (11) FAX: Your fair hearing request to (518) 473-6735. OR (12) Email: Your fair hearing request to http:://www.otda.state.ny.us/oah/forms.asp

I want a fair hearing. The Agency’s action is wrong because: _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ Signature of Client: ____________________________________________________ Date:____________________________ YOU HAVE 60 DAYS FROM THE DATE OF THIS NOTICE TO REQUEST A FAIR HEARING If you request a fair hearing, the State will send you a notice informing you of the time and place of the hearing. You have the right to be represented by legal counsel, a relative, a friend or other person, or to represent yourself. At the hearing you, your attorney or other representative will have the opportunity to present written and oral evidence to demonstrate why the action should not be taken, as well as an opportunity to question any persons who appear at the hearing. Also, you have a right to bring witnesses to speak in your favor. You should bring to the hearing any documents such as this notice, paystubs, receipts, child care bills, medical verification, letters, etc. that may be helpful in presenting your case. I understand I may be eligible for aid continuing. My benefits have been reduced and I wish to have my benefits restored (aid continuing): If you request a fair hearing within ten (10) days of the date of the postmark of the mailing of this notice, your child care will be reinstated and will be unchanged until the fair hearing decision is issued. However, if you lose the fair hearing, you will owe any child care that you should not have received. We are required to recover any child care overpayments. We must make a claim against you for any child care you receive that you were not entitled to, which may be collected by reduction of future child care allotments, lump sum installment payments, or through legal action. If you want to avoid this possibility you can check the box below. You can also indicate over the telephone or in a letter that you do not want reinstatement of your child care. I do not want my benefits continued unchanged until the hearing decision is issued. LEGAL ASSISTANCE: If you need free legal assistance, you may be able to obtain such assistance by contacting your local Legal Aid Society or other legal advocate group. You may locate the nearest Legal Aid Society or advocate group by checking your Yellow Pages under “Lawyers” or by calling the number indicated on the first page of this notice. ACCESS TO YOUR FILE AND COPIES OF DOCUMENTS: To help you get ready for the hearing, you have a right to look at your case file. If you call or write to us, we will provide you with free copies of the documents from your file, which we will give to the hearing officer at the fair hearing. To ask for documents or to find out how to look at your file, call us at the Record Access telephone number listed at the top of page 1 of this notice or write us at the address printed at the top of page 1 of this notice. Also, if you call or write to us, we will provide you with free copies of other documents from your file which you may need to prepare for your fair hearing. If you want copies of documents from your case file, you should ask for them ahead of time. They will be provided to you within a reasonable time before the date of the hearing. Documents will be mailed to you only if you specifically ask that they be mailed. INFORMATION: If you want more information about your case, how to ask for a fair hearing, how to see your file, or how to get additional copies of documents, call us at the telephone numbers listed at the top of page one of this notice or write to us at the address printed at the top of page one of this notice.

57

OCFS-LDSS-4782 (Rev. 12/2004)

Addendum #5

NEW YORK STATE OFFICE OF CHILDREN AND FAMILY SERVICES

NOTICE OF INTENT TO DISCONTINUE CHILD CARE BENEFITS NOTICE DATE:

NAME AND ADDRESS OF AGENCY/CENTER OR DISTRICT OFFICE

CASE NUMBER

CIN NUMBER

CASE NAME (And C/O Name if Present) AND ADDRESS GENERAL TELEPHONE NO. FOR QUESTIONS OR HELP OR

Agency Conference Fair Hearing Information and assistance

_____________________________________

Record Access

____________________________________.

Legal Assistance information OFFICE NO.

UNIT NO.

WORKER NO.

UNIT OR WORKER NAME

TELEPHONE NO.

This notice is to inform you that your case will be closed effective This agency intends to stop your payment of Child Care benefits effective

.

The reason for this action is:

.

The LAW(S) AND/OR REGULATION(S) that allows us to do this is:

.

YOU HAVE THE RIGHT TO APPEAL THIS DECISION. BE SURE TO READ THE BACK OF THIS NOTICE ON HOW TO APPEAL THIS DECISION CLIENT/FAIR HEARINGS COPY

58

OCFS-LDSS-4782 (Rev. 12/2004) Reverse

RIGHT TO A CONFERENCE: You may have a conference to review these actions. If you want a conference, you should ask for one as soon as possible. At the conference, if we discover that we made a wrong decision or if, because of information you provide, we determine to change our decision, we will take corrective action and give you a new notice. You may ask for a conference by calling us at the number on the front of this notice. The number is used only for asking for a conference. It is not the way you request a fair hearing. If you ask for a conference, you are still entitled to a fair hearing. If you want to have your benefits continue unchanged (aid continuing) until you get a fair hearing decision, you must request a fair hearing in the way described below. A request for a conference, alone will not result in continuation of benefits. Requesting an agency conference does not affect your right to also request a fair hearing. Read below for fair hearing information. RIGHT TO A FAIR HEARING: If you believe that the above action is wrong, you may request a State fair hearing by: (13) Telephoning: (PLEASE HAVE THIS NOTICE WITH YOU WHEN YOU CALL) 1-800-342-3334. OR (14) Writing: Complete the information, sign and mail to the New York State Office of Administrative Hearings, Office of Temporary and Disability Assistance, P.O. Box 1930, Albany, New York 12201-1930. Please keep a copy for yourself. OR (15) FAX: Your fair hearing request to (518) 473-6735. OR (16) Email: Your fair hearing request to http:://www.otda.state.ny.us/oah/forms.asp

I want a fair hearing. The Agency’s action is wrong because: _____________________________________________________________________________________________________________ _____________________________________________________________________________________________________________ Signature of Client: ____________________________________________________ Date _________________________________ YOU HAVE 60 DAYS FROM THE DATE OF THIS NOTICE TO REQUEST A FAIR HEARING If you request a fair hearing, the State will send you a notice informing you of the time and place of the hearing. You have the right to be represented by legal counsel, a relative, a friend or other person, or to represent yourself. At the hearing you, your attorney or other representative will have the opportunity to present written and oral evidence to demonstrate why the action should not be taken, as well as an opportunity to question any persons who appear at the hearing. Also, you have a right to bring witnesses to speak in your favor. You should bring to the hearing any documents such as this notice, pay-stubs, receipts, child care bills, medical verification, letters, etc. that may be helpful in presenting your case. I understand I may be eligible for aid continuing. My benefits have been stopped and I wish to have my benefits restored (aid continuing): If you request a fair hearing within ten (10) days of the date of the postmark of the mailing of this notice, your child care will be reinstated and will be unchanged until the fair hearing decision is issued. However, if you lose the fair hearing, you will owe any child care that you should not have received. We are required to recover any child care overpayments. We must make a claim against you for any child care you receive that you were not entitled to, which may be collected by reduction of future child care allotments, lump sum installment payments, or through legal action. If you want to avoid this possibility you can check the box below. You can also indicate over the telephone or in a letter that you do not want reinstatement of your child care. I do not want my benefits continued until the hearing decision is issued. LEGAL ASSISTANCE: If you need free legal assistance, you may be able to obtain such assistance by contacting your local Legal Aid Society or other legal advocate group. You may locate the nearest Legal Aid Society or advocate group by checking your Yellow Pages under “Lawyers” or by calling the number indicated on the first page of this notice. ACCESS TO YOUR FILE AND COPIES OF DOCUMENTS: To help you get ready for the hearing, you have a right to look at your case file. If you call or write to us, we will provide you with free copies of the documents from your file, which we will give to the hearing officer at the fair hearing. To ask for documents or to find out how to look at your file, call us at the Record Access telephone number listed at the top of page 1 of this notice or write us at the address printed at the top of page 1 of this notice. Also, if you call or write to us, we will provide you with free copies of other documents from your file which you may need to prepare for your fair hearing. If you want copies of documents from your case file, you should ask for them ahead of time. They will be provided to you within a reasonable time before the date of the hearing. Documents will be mailed to you only if you specifically ask that they be mailed. INFORMATION: If you want more information about your case, how to ask for a fair hearing, how to see your file, or how to get additional copies of documents, call us at the telephone numbers listed at the top of page one of this notice or write to us at the address printed at the top of page one of this notice.

59

Addendum #6

Andrew J. Spano County Executive Department of Social Services Kevin P. Mahon Commissioner

Date: Case#: Re: Dear Sir or Madam: Please be advised that the Department of Social Services will guarantee payment for in the amount of $235.00 weekly for the above listed person. This payment covers the period 12/06/07 to 04/30/08. Hours covered are from 12:30 p.m. to 5:30 p.m. Payment will be authorized following review of verified attendance at the end of the month. (For example, January’s payment will be made in February).

This authorization is only valid for as long as the costumer remains an active participant in his/her activity, and remains eligible for Public Assistance. Authorization or payment is for verified days of attendance. If the costumer fails to meet the employment activity, this child care authorization will be terminated immediately. Sincerely, Case Manager

Department of Social Services 100 East First Street Mount Vernon, New York 10550-3443

Website: westchestergov.com

60

Addendum #7

Andrew J. Spano County Executive Department of Social Services Kevin P. Mahon Commissioner

Child Care Provider

Date Subject: Discontinuance of Child Care Payments Case Name:

___________________________

Case Number: ___________________________ Re: Child’s Name _______________________ Dear ______________________: This is to notify you that this Agency will not be responsible for payments on behalf of the above named person after _____________________. Sincerely,

_____________________________ Case Manager Cc: File

131 Warburton Avenue Yonkers, New York 10701 Telephone: (914)231-2958 Fax: (914) 231-2463 Website _______

61

Addendum #8

Permission for Release of Information I, _____________________________ (your name) am applying for or receiving Child Day Care Benefits with the Westchester County Department of Social Services. I have chosen The Child Care Council of Westchester, Inc. to help me with the application process and to provide on-going support services related to my application. I authorize the Westchester Department of Social Services and my child care provider to release to The Child Care Council of Westchester, Inc. any and all information regarding my application.

Signature: __________________________________________________ Date:________________________________ Social Security Number (if available)_____________________________ for identification purposes only. Case # (if known) ________________________________ Return to:

Arlene Leuzzi, Subsidy Coordinator Child Care Council of Westchester 313 Central Park Avenue Scarsdale, NY 10583 Fax # 914-761-0389 Phone # 914-761-3456 Ext. 122 E-Mail [email protected]

62

Addendum #9

Andrew J. Spano County Executive Department of Social Services Kevin P. Mahon Commissioner

PERMISSION FOR RELEASE OF INFORMATION

I, _____________________________________ (NAME) am applying for Child Day Care Benefits with the Westchester County Department of Social Services. I have chosen _________________________________________ as the provider of Day Care Services and authorize the Department of Social Services to release all information regarding my application to _____________________________________________.

Applicant_________________________________________________ (signature) Date________________________________

63

Addendum #10

WE CAN HELP YOU: •

Complete the Child Care Subsidy application



Gather the necessary documentation



Understand the rules and regulations



Follow up on your case status CONTACT: ARLENE LEUZZI, SUBSIDY COORDINATOR Call: (914) 761-3456 ext 122 E-Mail: [email protected] Drop In: Wednesdays 9:00 AM - 12:00 PM

313 Central Park Avenue Scarsdale, New York 10583

64

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child care child care provider handbook provider handbook a

CHILD CARE PROVIDER HANDBOOK A PROVIDERS MANUAL FOR THE CHILD CARE SUBSIDY PROGRAM (FOR OCFS REGULATED PROVIDERS) Child Care Council of Westchester, ...

773KB Sizes 4 Downloads 20 Views

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